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Apprentice Account Handler - Studentjob.co.uk
Everywhen – 2026 Apprentice Account Handler Vacancy
Everywhen, part of the Ardonagh Group, is inviting applications for our award-winning Emerging Careers Programme, specifically our 2026 Apprentice Account Handler intake. This full-time combined employment and learning programme offers a structured career pathway within the insurance profession.
About The Programme
Structure & Duration
- Start date: September 2026
- Duration: 24 months (including a 6-week induction)
- Qualification: Level 3 Insurance Apprenticeship, recognised by the Chartered Insurance Institute (CII)
- Support:
- Experienced mentors
- On-the-job training
- Learning & Development access
Upon completion, apprentices progress into leadership, commercial or specialist paths within Everywhen.
Apprentice Experience
Here’s what 2025 Apprentice Account Handler Charlie Brawn (London) shared about their experience:
*"I came into the apprenticeship 3 months after finishing my A-levels. Hands-on learning was essential to me as I wanted to start working in financial services—an industry I’d always been interested in.
The 6-week induction gave me immediate exposure to the industry, fulfilling my lack of prior experience. Building relationships with the 2025 cohort made transitioning into my role seamless. Support from both the Learning & Development team and colleagues remains outstanding—I’ve no regrets choosing this path."*
Role Overview
Core Responsibilities
The Apprentice Account Handler will support portfolio management and customer service. Key tasks include:
- Portfolio Support:
- Day-to-day administration
- Handling client and insurer queries
- Supporting renewal activities
- Relationship Management:
- Maintaining professional engage**strong customer relationships with clients, colleagues, and insurer partners
- Assemble and submit documentation
- Gather data
- Attend internal/partner meetings as required
- System Administration:
- Ensuring accurate CRM records
- Process improvements
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This role provides a strong foundation for a long-term insurance career.
What We Offer
| Benefits & Perks | Details |
|---|---|
| Salary: | £23,132, with qualification-linked increases |
| Working hours: | 35-hour week |
| Holiday: | 26 days (increases with length of service) |
| Bonus scheme: | Annual bonus |
| Training & Development | Full investment in CII qualifications |
| Workplace culture: | Supportive, inclusive environment |
| Wellbeing: | 24/7 Employee Assistance Programme (for you and your family) |
| Pension scheme: | Future-ready retirement planning |
| Community impact: | 1 day paid volunteering per year <br> ACT – collaborative fundraising matched by Everywhen |
| Recognition awards: | Spotlight Awards – celebrating business brilliance |
| Career progression: | Clearly structured paths post-apprenticeship |
Additional perks include:
- Cineplex discounts
- Cycle-to-work scheme
- Shopping and gym loyalty discounts
- Eyecare vouchers
Who Are We Looking For?
We’re seeking motivated individuals with:
- A positive attitude & keen willingness to learn
- Strong communication skills
- Attention to detail & organisational ability
- Collaborative mindset & customer focus
Get help with your application
Your very own career expert that helps elevate your application to the next level.
No prior experience in insurance or qualifications are required.
How To Apply & Next Steps
✅ Apply now via the online portal (link below). ✅ Early applications encouraged – vacancy may close early.
For further insight, enjoy this video: ↣ [Find out more about Everywhen’s apprenticeship https://www.youtube.com/watch?v=WbMhGGbjk9g&t=109s]*.
About Everywhen
Our Mission
- Independent insurance intermediary specialising in tailored personal and business policies.
- Known for **service excellence, customer commitment, and integrity.
Recognition
- Princess Royal Training Award
- Gold Investor in Customers accreditation
Our Culture & Values
| Core Values | Practical Engagement |
|---|---|
| Engaging & adaptive | Actively listening to clients |
| Hardworking & team-oriented | Driven by customer loyalty |
| Trust-building relationships | Consistently exceeding expectations |
| Compliance & inclusivity | Balancing commercial success with DEI commitment |
Diversity, Equity & Inclusion
Everywhen upholds: 🔹 Equality for all employees, candidates, and clients 🔹 Diverse & collaborative teams 🔢 July 2024 – Significantly expanded DEI offering
Prior to employment entry, successful applicants will undergo standard background checks—*credit & criminal.
Location: Telford – Euston Park Employment Type: Full-time permanent Apprenticeship (Level 3 Insurance) Salary: £23,132, reference [505889].
Come build your insurance career with Everywhen!
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