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Apprentice Admin Assistant
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Gain real business admin experience within the construction industry, supporting HR, Health & Safety, and Compliance teams.
Learn valuable skills, work with key internal systems, and build a strong foundation for your future.
This role is perfect if you want to gain experience in different office environments. You’ll support different teams (office, HR, and safety) with important day-to-day tasks.
What You’ll Do:
Office Support
- Help keep the office organised by filing, scanning, and saving documents
- Support with creating simple reports, documents, and presentations
- Keep records up to date on company system
- Help managers and team members with general admin tasks
HR Support (People Team):
- Help with hiring new staff (posting job adverts and booking interviews)
- Support new starters with their onboarding paperwork
- Update employee records on the system
- Track holidays and absences
- Keep training records up to date
Health & Safety Support:
- Help organise important safety documents (like risk assessments
- Keep records of safety checks, meetings, and training
- Support accident/incident reporting
- Attend meetings and take simple notes
- Help track equipment checks and PPE (safety gear)
Compliance Support:
- Help check subcontractor paperwork (insurance, documents, etc.)
- Support with preparing for audits and inspections
- Keep policies and records up to date
- Attend meetings and take notes
What You’ll Gain:
- Valuable office experience
- Exposure to HR, health & safety, and compliance
- Training and development opportunities
- A great starting point for a career in business support
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
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Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Business Administrator Level 3.
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Ability to keep information confidential.
Established in 1941, RK Bell Group is a proud third-generation, family-run business with a rich heritage built on quality, reliability, and expertise. For over 80 years, we have been a trusted name in the construction and infrastructure sectors, delivering excellence across the South West of England and Wales.
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