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Apprentice Administrator
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About the Role
Provide administrative support to the Sheffield team by responding to candidate enquiries, ensuring compliance requirements were met, coordinating payroll processes, formatting CVs, and managing job advertisements and candidate qualification records.
What You'll Do at Work
- Dealing with candidate queries, message taking, and transferring phone calls to the appropriate person.
- Transferring information from application packs to candidate records on Firefish, scanning and recording documentation, and emailing new starter letters to the client and candidate from the Firefish system.
- Checking if all compliance requirements are completed and chasing any missing requirements/documents from the Consultant/Resourcer that are not on the system.
- Ensuring all compliance requirements are fulfilled before the assignment start date.
- Supporting and completing tasks as requested by Recruitment Consultants and Managers, in relation to conformity and compliance.
- Ensuring all working visas are in date, requesting new share codes when needed.
- Communicating weekly with the compliance manager, contributing to monthly compliance reports.
- Managing and coordinating payroll for your department, including requesting timesheets, candidate details, and adjustments as required.
- Ensuring details for payroll are updated accurately on Firefish and in time for the weekly export. Including payment type, hours, pay rate, etc.
- Dealing with candidate pay queries, communicating with clients and the payroll team if required.
- If PAYE, processing leavers once a candidate’s assignment is completed. Processing holiday pay and P45.
- Timesheet counts.
- Formatting of candidate CVs and adding them to Firefish.
- Creating, removing, and amending job adverts onto various job websites.
- Updating advertising spreadsheets and candidate searches.
- Sending and recording candidate updates as and when required.
- Booking CSCS/ PTS tests/cards for candidates upon request.
- Sending out the relevant PPE, if applicable, and updating Log Books.
- Maintain and promote a good standard of tidiness and cleanliness on your desk at all times.
- Ensure that you and others are following Health and Safety rules and regulations as per the Linear Health and Safety Policy and Responsibility Matrix.
- General administration, answering phones, dealing with the post, and other tasks related to office management as allocated by line manager.
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Where You'll Work
Linear Recruitment
5th Floor Suite Suite 2 St James House Vicar Lane
Sheffield
S1 2EX
What You'll Learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training Schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More Training Information
SR Apprenticeships is a leading national training provider delivering Apprenticeship programmes throughout the UK.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Company Benefits
- 25 days holiday allowance
- Pension
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Possibility to progress within the company into other roles or to complete level 5 business admin.
Contact Information
The contact for this apprenticeship is:
SR APPRENTICEMENTS LIMITED
The reference code for this apprenticeship is VAC2000041982.
Closes in 21 days (Friday 7 August 2026 at 11:59pm)
Linear Recruitment (opens in new tab)
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