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Apprentice Automotive Service Advisor
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About the Role
This is a fantastic opportunity for someone looking for a customer-focused role working for a well-established and reputable car dealership. As part of your role, you will be meeting & greeting customers, processing service paperwork on the system & much more—If you are interested apply today!
Key Responsibilities
- Meeting and greeting customers on arrival and dealing with them in a professional manner
- Booking in car services with customers over the phone and confirming on email/text
- Contacting customers with service updates and notifying customers if they require works to be done on their vehicles
- Dealing with customer queries and requests
- Liaising with the technical team on timeframes for service completions
- Processing service paperwork on the system
- General administration duties
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Person Specification
- Full UK Driving Licence is essential.
- The client is looking for someone who is articulate, a strong communicator, able to handle customers in a professional manner and very driven.
- Flexible and eager to learn.
About the Company
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Established in 2002, the client proudly represents the Renault, Dacia, Nissan, and Peugeot with franchises in Kettering and Northampton. They pride themselves in offering an exemplary level of service in all aspects of the business.
Job Location
This role will be based in the Kettering Renault dealership and will involve providing a top-notch service to customers face-to-face and over the phone in an effective and professional manner.
Employment Terms
Possible full-time permanent position upon completion of the apprenticeship.
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