Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Full on-the-job and off-the-job training will be delivered supported by our training provider - Davidson Training UK Ltd

All training will be carried out within the workplace during working hours

Business Administrator Apprenticeship Standard Level 3

Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)

Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification

Desirable qualifications

GCSE in:

• English (grade 4-9 or A*-C)
• Maths (grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Other requirements

You must be self-motivated with excellent time-management skills and have excellent communication skills including professional telephone manner.

About this employer

Zeta Homes has vast experience in sales, lettings and management of about 10 years. Although the company was formed in 2005, the director has been in the property market for about 10 years. We are concerned about where people live and we are committed to the development of the housing problems across the United kingdom. We work with about 75% of the boroughs across London; providing homes for the homeless, letting properties to the people with low income we are involved in the rent deposit, bond schemes and provide accommodation for social service departments of the boroughs that we work with. Our private letting department is one of the most popular in the east end of London because of our success. This is a national company that provides a network of services all over London. We manage a substantial portfolio of properties for individual and corporate landlord clients based in the UK and overseas. We operate to the highest professional standards, delivering added value services to three client groups. Our staffs have a wealth of experience, knowledge and resources to enable them carry out their tasks in the services that you require. Speak to us today and you will not be disappointed. Zeta Homes limited is a property management company, that specializes in the management of properties for investors, developers and individuals with portfolios. The extensive services which we provide are tailored to the specific requirements of each development or property, our aim is to care for your home by providing cost effective property management through our specialised personal service. We take the responsibility for the day to day running and upkeep of the development giving the residents much more freedom and much less worry.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Further progression to be discussed at the end of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

DAVIDSON TRAINING UK LIMITED
Gemma Barr
gemmabarr@davidsontraining.com
07399586723

The reference code for this apprenticeship is VAC2000040458.