Role Overview

As an Apprentice Care Support Worker, you will help people live independently and stay connected to their community. You will provide kind, compassionate support, encourage choice, follow policies and procedures, advocate for people's rights and wellbeing, while gaining valuable hands-on experience in care and support.

What You'll Do at Work

• Provide social, practical and emotional support to customers so that the individual supported can achieve their personal goals and aspirations
• Where required, support people with all activities of daily living including providing personal care in a way that respects their dignity
• Participate actively in personalized support planning, ensuring that the person we support has maximum choice and control in their life
• Support individuals to pursue hobbies and leisure activities at home and in their community
• Bring ideas and enthusiasm to your role, search out new and innovative opportunities with the people you support
• Protect the safety of the people you are supporting, following all management plans consistently including those relating to health, diet, medication, finances and behavior
• Be observant to changes in the happiness and wellbeing of the people you support, raise concerns and get help where required
• Report concerns about abuse or safeguarding issues as per policy
• Assist the people you support in the day-to-day management of their homes, liaising with the Landlord about the maintenance and upkeep of the premises and all fixtures and fittings where required
• Support individuals to develop and maintain positive and effective relationships with their family, friends, carers and other professionals
• Assist people to observe religious, cultural, and personal beliefs
• Promote self-advocacy and advocate where appropriate on behalf of the people you support
• Actively Participate in customer reviews, team meetings and training courses, as required
• Maintain accurate records and undertake service checks and audits as required by role
• Comply with and demonstrate commitment to Peabody’s equality and diversity policy
• Undertake any other reasonable requests from your manager

Where You'll Work

Allen House
Courtauld Road
Braintree
CM7 9BG

Training Details

Training Provider

PARAGON EDUCATION & SKILLS LIMITED

Training Course

Lead adult care worker (level 3)

Understanding apprenticeship levels (opens in new tab)

What You'll Learn

• Support individuals they are working with according to their personal care/support plan
• Take the initiative when working outside normal duties and responsibilities
• Recognise and access help when not confident or skilled in any aspect of the role that they are undertaking
• Implement/facilitate the specialist assessment of social, physical, emotional and spiritual needs of individuals with cognitive, sensory and physical impairments
• Contribute to the development and ongoing review of care/support plans for the individuals they support
• Provide individuals with information to enable them to exercise choice on how they are supported
• Encourage individuals to actively participate in the way their care and support is delivered
• Ensure that individuals know what they are agreeing to regarding the way in which they are supported
• Lead and support colleagues to understand how to establish informed consent when providing care and support
• Guide, mentor and contribute to the development of colleagues in the execution of their duties and responsibilities
• Demonstrate dignity in their working role with individuals they support, their families, carers and other professionals
• Support others to understand the importance of equality, diversity and inclusion in social care
• Exhibit empathy for individuals they support, i.e. understanding and compassion
• Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems
• Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
• Use and facilitate methods of communication preferred by the individual they support according to the individual’s language, cultural and sensory needs, wishes and preferences
• Take the initiative and reduce environmental barriers to communication
• Demonstrate and ensure that records and reports are written clearly and concisely
• Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working
• Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
• Work in partnership with external agencies to respond to concerns of abuse
• Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
• Recognise, report, respond to and record unsafe practices and encourage others to do so
• Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
• Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
• Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food and nutrition
• Carry out fire safety procedures and manage others to do so
• Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
• Manage, monitor, report and respond to changes in the health and wellbeing of the individuals they support
• Take the initiative to identify and form professional relationships with other people and organisations
• Demonstrate, manage and support self and others to work within safe, clear professional boundaries
• Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback and learning opportunities
• Demonstrate continuous professional development
• Carry out research relevant to individuals’ support needs and share with others
• Demonstrate where necessary mentoring and supervision to others in the workplace
• Demonstrate good team/partnership working skills
• Demonstrate their contribution to robust recruitment and induction processes