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Apprentice Claims Support Administrator
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A fantastic opportunity to work with one of the fastest growing insurers in the UK. You will be responsible for handling clients' claims from cradle to grave as part of a growing operation.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. We are looking to recruit forward-thinking, motivated individuals to join the Claims Support Team at our head office in Manchester. Prior experience or knowledge of insurance is not essential, as a structured training programme will be provided, including support in attaining industry-recognised qualifications alongside gaining real-life claims handling experience from day one.
The foundations you build in this programme will enable you to forge a successful career in an exciting and dynamic company.
A normal day would include:
- Registration of new claims
- Administration/Management of email inbox
- Redaction of documentation for disclosure
- Processing of supplier bank details
- Claims portal admin
- Inbound claims post processing
- Internal support to the wider claims department
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
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How you could get there?
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Apprenticeships
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Course contents:
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
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Your earnings
Your earnings can increase over time with an apprenticeship. Find out about potential future pay [here](opens in new tab).
Possible progression
Possible progression within the company and progression onto the next level apprenticeship.
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