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Apprentice Clinical Correspondence Co-Ordinator
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Apprentice Clinical Correspondence Co-Ordinator
Marlow Medical Centre have a fantastic opportunity for an Apprentice Clinical Correspondence Co-Ordinator to join their team. Responsible for managing, assessing priority and appropriately distributing all clinical correspondence, coding letters and patients’ records, filing, processing emails.
Requirements
- GCSE in: English (grade 4-9)
- GCSE in: Maths (grade 4-9)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Non judgemental
- Confidentiality
- The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, the practice Health & Safety Manual, and the practice.
- Infection Control policy and published procedures.
- Using personal security systems within the workplace according to practice guidelines.
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
- Actively reporting of health and safety hazards and infection hazards immediately when recognised.
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role.
- Undertaking periodic infection control training (minimum annually).
- Reporting potential risks identified.
- Demonstrate due regard for safeguarding and promoting the welfare of children.
- The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
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Responsibilities
- Responsible for managing, assessing priority and appropriately distributing all clinical correspondence in accordance with our protocols
- Responsible for coding letters and contents to patient record
- Ensuring all documents are filed correctly and accurately
- Process incoming e-mails to the business in a timely fashion in accordance with relevant procedures
- Working with the Healthcare Providers, sharing sensitive information as required
- To provide efficient copy typing for GPs and health professionals as required. This includes the typing of letters, reports and patient referrals etc. in an accurate and quality manner
- Screen incoming tasks and work lists for urgent / 2WW / advice and guidance and actioning appropriately
- Review daily worklists for advice and guidance responses and where referrals have come back with an issue, action appropriately
- Provide ad hoc administrative support related to QOF under instruction of the Assistant Practice Manager
- Provide ad hoc administrative support related to the Pharmacy Team recalls under instruction of the Assistant Practice Manager
- Any other administrative duties deemed appropriate and agreed by the Assistant Practice Manager
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Benefits
- Wage: £15,392 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Hours: Monday - Friday, between the hours of 8.00am - 6.00pm.
- 37 hours a week
- Duration: 1 year 6 months
- Your earnings can increase over time with an apprenticeship.
- Possibility of: fulltime administrative role following successful completion of the apprenticeship
Application Process
- Closes in 27 days (Monday 20 July 2026)
- After signing in, you’ll apply for this apprenticeship on the company's website.
About Marlow Medical Centre
We are a partnership practising in our purpose-built surgery in Victoria Road, Marlow and at two branch surgeries at Lane End and Hambleden. Surgery consultations are normally by appointment and there are specialist clinics in various fields. The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.
Contact
- Training Provider: INSPIRO LEARNING LIMITED
- Michael Hand
- michael.hand@inspirolearning.co.uk
- 0116 504 0393
- The reference code for this apprenticeship is VAC2000038365.
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