Hartwell PLC
Apprentice Group Warranty Administrator
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Group Apprentice Warranty Administrator We are looking for a motivated and detail-oriented individual to join our team as a Group Apprentice Warranty Administrator based at our dealership in Abingdon.
This is an excellent opportunity for someone looking to begin a long-term career within the automotive industry, gaining hands-on experience both in-house and through training at manufacturer headquarters.
About the Role As a Group Apprentice Warranty Administrator, you will learn all aspects of the warranty process and play a key role in supporting our aftersales operations across the group which currently represents BYD Omoda/Jaecoo, Chery, GMW Ora and Ford car and commercial.
You will receive full training and development, learning how to: Process pre-authorisation warranty claims Complete and submit manufacturer warranty claims Liaise with technicians, service advisors, managers, and other staff members Ensure all supporting documentation and information is accurate and complete Communicate with manufacturers to ensure claims are approved and paid correctly Understand workshop processes and gain mechanical knowledge from technicians Use and navigate internal systems and manufacturer platforms This role offers a unique opportunity to combine administrative skills with technical automotive knowledge.
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What We’re Looking For We are seeking someone who: Has excellent attention to detail Enjoys administrative and organised work Is willing to learn new systems and processes Has good communication and teamwork skills Is eager to build a career within the automotive industry Is reliable, motivated, and proactive No previous warranty experience is required — full training will be provided. What We Offer Full in-house training and manufacturer training programmes Opportunities to learn directly from experienced technicians and aftersales professionals Career progression opportunities within a growing group Supportive team environment Valuable industry-recognised experience If you are enthusiastic, willing to learn, and looking to start a rewarding career in the automotive sector, we would love to hear from you.
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