Amentum
Apprentice L&D Consultant Business Partner
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Apprentice L&D Consultant Business Partner
Learning Technology Support Role
Role Purpose
The Learning Technology Support role provides practical, day-to-day support for the digital learning environment and academy. Reporting to the Head of Organisation & People, the role supports the Learning & Technology Specialist in delivering, maintaining, and improving learning platforms, content, and workflows—ensuring employees can seamlessly access and utilise learning to build capability and performance.
Success Measures
- Reliable and user-friendly learning systems
- Smooth operation of learning workflows across service delivery, technical capability, and business growth
- Positive user feedback on learning platform support
- Accurate and up-to-date learning data and reports
- Timely resolution of learning technology issues
- Visible improvements in learning processes and user experience
Required Capabilities
Key Skills & Mindset
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Digital & Systems Confidence Comfort working with digital platforms, databases, and online tools.
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Process & Workflow Thinking Ability to analyse, map, and optimise learning and people processes.
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Attention to Detail Maintaining high accuracy in data, systems, and content management.
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Customer Support & Communication Providing clear, patient, and professional support to users.
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Continuous Improvement Mindset Willingness to learn, identify issues, and propose better workflows.
Key Accountability Areas
1. Learning Platform & Content Support
- Support the setup, maintenance, and organisation of learning content within digital platforms.
- Assist with uploading, updating, and testing learning materials and pathways.
- Ensure content is easy to find, accurate, and compliance-presented.
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2. Workflow Mapping & Process Support
- Map learning workflows across business functions.
- Document processes, identify gaps, inefficiencies, and duplications.
- Support the implementation of improved workflows within systems and tools.
3. User & Operational Support
- Provide first-level support to employees/managers using learning systems.
- Assist with access, troubleshooting, and platform navigation.
- Track and escalate issues to the Learning & Technology Specialist as needed.
4. Data, Reporting & Quality Control
- Maintain accurate learning records, tracking completions and user data.
- Support learning activity, compliance, and engagement reporting.
- Carry out quality checks on learning content and system setups.
5. Continuous Improvement & Team Support
- Identify opportunities to enhance learning processes.
- Contribute ideas and feedback for digital learning improvements.
- Support Organisation & People team on learning-related activities.
About the Opportunity & How to Apply
Why Join Amentum?
- Early Careers Programme with structured Continuous Professional Development (CPD).
- Unlimited learning and growth opportunities with a networking community across the business.
- Hybrid working model, flexible timetables, and work/life balance support.
- Health & Wellbeing benefits – free single medical cover, digital GP service, safety focus.
- Inclusive, diverse culture with Employee Networks and positive mental health support.
- Apprenticeship duration: 18 months.
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Eligibility & Requirements
- Must hold permanent UK right to work (in addition to three years’ residence in UK/OTs/Crown Dependencies).
- Applications accepted until 10th July, or until the role is filled.
- Applicants must include:
- CV (filenamed as “[YourName]CV.pdf”) OR
- Covering letter
Next Steps
- If successful, candidates will be invited for an online or in-person interview.
- Look for proactive, adaptable, and empathetic individuals who thrive in Problem-Solving environments.
Apply today!
Additional Information
Amentum is Disability Confident—we interview all qualified applicants. Flexible working requests are encouraged, and reasonable adjustments are available during recruitment.
For more details: 💬 TAOps@amentum.com | ☏ Workday Candidate Support
Visit www.amentum.com for career insights.
⚠️ Fraud Warning: Amentum never charges job applicants for recruitment. Unרsolicited requests for fees are scams. Report suspicious activity to local law enforcement.
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About Amentum
"With over 100 years of experience, Amentum delivers agile, steadfast solutions to the U.S. Government and allies, empowering critical missions across 60+ countries." ✈️ Headquarters: Chantilly, VA, USA ; 🌍 Global reach: 7 continents ; 👥 50,000+ employees worldwide.
🔗 Check current openings or track application status: Amentum Careers Portal
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