Volvo Group
Apprentice Parts Advisor
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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
What you will do
Renault Truck Commercials are pleased to offer a Parts Apprenticeship based at our Renault Trucks Dealership in Felixstowe.
Join the commercial vehicle world of supplying parts not only to our customers, but to our own busy workshop technicians. If you enjoy working with systems and have attention to detail for hundreds of parts numbers and prices, then this could be for you.
This is an 18 month apprenticeship which covers working hands on in the depots, online learning modules and visits to the depot from the Apprenticeship provider. A driving licence is required to assist with parts deliveries where needed.
Course content
Apprentices will develop practical skills and industry knowledge in areas such as:
- Trade counter and telephone-based customer sales and enquiries
- Automotive parts identification and product knowledge
- Stock control and goods handling
- Digital systems and parts ordering platforms
- Health, safety and legal responsibilities within parts operations
- Professional communication and teamwork in the workplace
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Programme Overview
The programme runs over up to a maximum of 18 months, combining structured apprenticeship training with additional technical development.
Apprentices take part in regular learning sessions alongside their day-to-day role while building a portfolio of evidence that demonstrates their occupational competence.
The programme also integrates additional technical learning aligned to the SCQF Level 5 Diploma in Vehicle Parts Principles, strengthening apprentices’ understanding of modern parts operations and emerging vehicle technologies.
End-Point Assessment
At the end of the programme apprentices complete an End-Point Assessment Window, where they demonstrate their competence through:
- Knowledge test
- Real-life workplace observation
- Professional discussion supported by a portfolio of evidence
Working for Renault Truck Commercials
Our benefits on offer are:
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Who we are and what we believe in
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We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork.
We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.
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