FACT3
Apprentice People Administrator
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Who are FACT3?
FACT3 advises and supports SMEs across their Numbers, People and Systems.
We create customised solutions which combine onsite and remote support, flexed to a business' needs.
Our approach gives immediate access to basic-to-board expertise across the 3 business critical pillars of Numbers, People and Systems.
How we do this
Blended Works Better.
Our approach focuses on collaborative blending of a business’ internal resources with our external experts, working together to create one team achieving the same goals.
Our Personality
- Switched on, tuned in: From basics to board, our people are commercially minded and highly focused on taking businesses to the next level.
- The Extra Mile, we’ll run it willingly: We think smart, roll our sleeves up and get the job done.
- Straight up, straight talking: We bring passion, honesty and integrity; our people speak openly about the ideas they think will assist our clients.
- Our greatest asset? Our People – without them, none of this would be possible. We are proud of our heritage and People, after two decades of supporting and empowering 100s of businesses, it’s hard not to be.
- Keeping it real: FACT3 means real people working with businesses, making a real difference.
Location
Hybrid between your home, our offices in Greater Manchester and client sites, primarily within the northwest region. Each week can look different but there is likely to be 2-3 days onsite or in the office each week.
Pay
£18,000 - £21,000 in the first year
Total Rewards
- 33 Days Holiday
- Birthday Day Off & Gift
- Group Life Assurance
- FactBe Wellness
- Wellness Allowance
- Private Medical
- Enhanced Family Friendly
- Company Sick Pay Scheme
- Cycle to Work Scheme
- Career Milestone Rewards
- Charity Champion Events
- FACT3 Socials
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Role Overview
The Apprentice People Administrator will support FACT3’s People team across a range of People administration activities.
This is an apprenticeship role, designed for someone who is developing their HR knowledge and practical workplace experience. You will not be expected to carry out all responsibilities independently from day one. Instead, you will receive training, guidance, and support from experienced members of the People team while gradually building confidence and capability across the role.
As part of the apprenticeship, you will spend around 20% of your working time on structured study, learning, and development. The remaining time will be spent gaining practical experience through on-the-job learning, supporting live HR activity, and applying your apprenticeship learning in a real business environment.
This role provides a strong foundation for a career in HR, with the opportunity to grow further within the People team.
Key Responsibilities
- HR Administrative Support: Provide administrative support to People Advisors with tasks such as contract preparation, data entry, and employee communications.
- Employee Engagement Surveys: Support the administration and follow-up of employee engagement surveys, ensuring data is captured and reported accurately.
- People Software Administration: Oversee the administration of our people management software, The Hub, ensuring the system is up-to-date and used effectively by all clients.
- FACT3 Academy: Assist the Learning & Development Academy in the preparation and presentation of content to ensure a seamless learning experience for our clients.
- KPI Reporting and Fact Stacks: Provide accurate and timely Key Performance Indicator (KPI) reporting and Fact Stacks for relevant clients, helping them track HR performance metrics.
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Abilities, Skills and Experience
Essential Qualifications
- A-Level's grade C and above or equivalent in a relevant area such as business, HR, law, English, psychology or sociology.
- GCSE’s in Maths, English and Science grade C/4 and above
Desirable Qualifications
- GCSE’s in Maths, English and Science grade C/5 and above
Essential Experience
- Working in a customer-facing role (across any industry)
- Digital literacy, including proficiency with office tools (e.g., word, excel, email, calendars) gained either in an educational or work setting.
Desirable Experience
- Working in a hybrid office environment
Essential Skills
- A genuine interest in HR
- Ability to handle sensitive information with discretion, maintaining confidentiality.
- Strong organisational skills and attention to detail
- Excellent communication skills
- The ability to work collaboratively across teams.
- A customer-service mindset
- Excellent interpersonal skills with the ability to build strong relationships with team members, managers, and clients.
- A willingness to learn and develop in role
Desirable Skills
- Flexibility and an ability to work independently
- Proactive Approach- anticipates challenges and resolves issues efficiently without waiting for instruction.
- Ability to manage multiple priorities
- Strong emotional intelligence
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