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Apprentice Recruitment Administrator
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Schools Mutual Services
Schools Mutual Services is excited to announce that, due to expansion, they are looking for an Apprentice Recruitment Administrator to join their friendly and professional team in their Head Office in Newcastle. This is an excellent opportunity to be part of a unique and growing company.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an excellent opportunity to progress and grow within the company for the right candidate who is outgoing, enthusiastic, and keen to learn new skills. The role is within a fun and friendly working environment which rewards hard work. The employer will support the successful candidate through their apprenticeship and full training will be given.
Main duties will include:
- Ensuring candidates are fully vetted to safeguarding standards before assignments
- Carry out our telephone pre-screens with new candidates and be confident in asking questions
- Create and post job adverts for specific roles on behalf of clients
- Use social media to post about current vacancies and interact with people
- Keep the company's database updated, ensuring information input is correct
- Updating the candidate tracking system
- Identify areas of resourcing that need focus and provide solutions to the line manager
- Conducting administrative jobs given by the chain of command
The above list of duties is not exhaustive, and other tasks may be required from time to time.
The successful candidate should have good IT skills, be confident on the telephone, and should have some customer service experience. Probationary period applies.
Where you'll work
Portland House
54 New Bridge Street West
Newcastle Upon Tyne
NE1 8AP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACCESS TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard
Attend monthly day release sessions at Access Training, Team Valley Gateshead
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
- Initiative
Other requirements
Please ensure that you can travel to this employer for a 9:00am start at their Newcastle office. Please check your travel in advance of applying for this position. Benefits include a competitive salary, progression opportunities, and up to 13 weeks of working hours from 9.00am to 3.00pm.
Schools Mutual Services
Schools Mutual Services are the Education Recruitment industry’s first ‘not for profit’ recruitment service which is owned by its customers. Schools Mutual Services are a pioneering business that has been set up to serve Schools across the United Kingdom for Temporary and Permanent Recruitment. The company’s growth aim is to see its unique not-for-profit business model expand across the United Kingdom. https://schoolsmutual.co.uk/about-us/ (opens in new tab)
Company benefits
- Flexible Hours
- Regular Social Events
- Bonus Scheme
- Wellbeing Programme
- Company Pension Scheme
- On-Site Free Parking
- Discounted Travel
- Coffee Shop on Site
- Refreshments are also provided
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The company is looking for someone to stay with the company for the long-term and to develop a strong career within their team.
The candidate will be provided with the opportunity to progress with further qualifications and experience within the company and receive Professional Development Training.
The contact for this apprenticeship is:
ACCESS TRAINING LIMITED
The reference code for this apprenticeship is VAC2000014245.
Closes in 18 days (Friday 7 August 2026 at 11:59pm)
Posted on 17 July 2026
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