Apprentice Sales Office Administrator

Job Opportunity at a Growing Company

This exciting opportunity has arisen to work for a growing company within the sales office. The successful candidate will contribute to maintaining excellent customer service standards while ensuring the smooth flow of information between customers, the sales office, and production departments providing essential administrative support.

Key Responsibilities

• Accurately input customer orders onto the company's systems in a timely manner.
• Process amendments, cancellations, and updates to customer orders as required.
• Liaise closely with manufacturing and production teams to ensure customer orders are scheduled and fulfilled correctly.
• Check stock levels and product availability to support customer enquiries and order processing.
• Communicate delivery information and order status updates to customers.
• Handle incoming telephone calls professionally and courteously.
• Take customer orders over the telephone and ensure all details are accurately recorded.
• Support the Sales Office Manager and wider sales team with general administrative duties.
• Work collaboratively with colleagues across sales, production, and logistics functions.