Apprentice Services Assistant

We are seeking to recruit a new member to join our pharmacy family in our innovative small team of qualified professionals, as an apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to a higher-level qualification. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Requirements

• GCSE in: English (grade 4/C)
• GCSE in: Maths (grade 4/C)
• Communication skills
• Organisation skills
• Customer care skills
• Team working
• Non judgemental
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Responsibilities

• Dispensing of medication to patients
• Over-the-counter sales of non-prescription medication
• Check and monitor prescription slips
• Health and safety responsibility
• Rotation of stock
• Use of patient record systems and use of smart cards
• Data entry relating to medication
• Labelling and dispensing
• Accuracy and attention to detail
• Working within a team environment
• Liaison with doctors, surgeons and health professionals
• Completion of apprenticeship work on time
• Receive and log prescriptions
• Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
• Work according to legislative requirements, and organisational policies
• Order, receive, maintain and issue pharmaceutical stock
• Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
• Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
• Act in accordance with systems and organisational governance
• Recognise and act within the pharmacy regulatory, legal and ethical standards
• Support the team in the development of others
• Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
• Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
• Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
• Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
• Demonstrate person centred care and support within a pharmacy setting
• Make pharmacy patients and patient safety your first concern
• Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
• Maintain the interests of patients and the health of the public
• Promote and advocate equality, diversity and inclusion
• Promote healthy lifestyles to customers
• Work safely within the parameters of your role using Standard Operating Procedures
• Apply policies which relate to health and safety at work
• Act appropriately in situations to prevent harm to yourself and others