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Apprentice Team Leader
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Role Overview
As an Apprentice Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Responsibilities
As a Team Leader Apprentice, you will:
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Deputise the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift making sure everything runs like clockwork
- Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
What You'll Bring
- A great eye for detail, making sure every pint is poured to perfection
- A role model to the team on giving great service and making sure every customer receives a warm welcome
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- A positive can-do attitude and a real team player
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Benefits
- Competitive Salary and pension contribution
- Career Development opportunities across well-known brands
- Discounts:
- 33% for you and 15% for your loved ones on all of our brands
- 50% for you and 25% for your loved ones at our Greene King Inns and hotels
- Wage Stream – Access your wage before payday for when life happens
- Retail Discounts – Receive up to 30% at Superdrug, exclusive discounts with three mobile along with many more
- Free Employee Assistance Program – Mental Health, well-being, Financial, and Legal support
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Apprenticeship Details
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
- The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
- A Hospitality Team Leader Apprenticeship Qualification once you have completed the 15 month programme
Note: You'll be working towards your Hospitality Supervisor Apprenticeship - Food and Beverage Level 3 Apprenticeship qualification over the course of 12-18 months. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
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Jessica, London
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