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Apprentice Transport Supervisor
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To support the Transport Manager & Assistant Transport Manager, to provide a high-quality, cost-effective transport service, which consistently delivers within company SLAs. Balancing the needs of operational colleagues, with those of the commercial team and overall network.
Process Management:
- Execute and adjust daily plans for Van and HGV fleets
- Co-ordinate resources to ensure availability and escalate delays
- Monitor all collections and deliveries to meet SLA and procedural standards
- Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
- Support transport administration including scheduling paperwork, tachograph analysis, and infringement monitoring
- Provide accurate data for financial and performance reporting, identifying trends for improvement
- Manage cost-related tasks as required
- Build strong relationships with internal teams, service providers, and clients to support efficient information flow
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Team Leadership and Management:
- Support recruitment of drivers and transport support staff, including agency personnel
- Ensure completion of pre-employment checks, assessments, and induction training. Conduct regular license checks to maintain compliance
- Lead team meetings and briefings to communicate performance expectations and operational updates
- Manage attendance, conduct, and performance issues in line with policy
- Provide coaching and training to support development and performance improvement
- Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
- Monitor compliance with driving hours, Working Time Directive rules, and road-safety legislation
- Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents, and near misses, completing follow-up actions and leading investigations or disciplinary processes with HR support
- Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection, and Information Security. Maintain accurate safety and compliance records
- Monitor adherence to transport security policies and support investigations into potential breaches
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Change Management:
- Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
- Communicate change clearly to ensure understanding and engagement
- Measure and monitor the impact of change, providing feedback and solutions
- Act as a proactive problem-solver, collaborating with other departments to deliver effective and sustainable change
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