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Apprenticeship Engagement HR Support Apprentice
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Wage
£32,137 a year
Minimum wage rates (opens in new tab)
Training course
HR support (level 3)
Hours
Click apply to see full details of the working week for this apprenticeship. 37 hours a week
Start date
Saturday 1 August 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working.
You’ll learn on the job by getting hands-on experience.
What you'll do at work
This apprenticeship is a role within the Civil Service. To see full details of the apprenticeship click on ‘apply’ to go to the Civil Service Jobs website.
Where you'll work
King Street
Blackpool
FY1 1NF
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
To be confirmed
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
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Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
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Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Desirable qualifications
GCSE in:
- English and Maths (grade C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
Click apply for details
About this employer
You can see full details of this apprenticeship on Civil Service Jobs.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
You can see full details of this apprenticeship on Civil Service Jobs.
Ask a question
The contact for this apprenticeship is: To be confirmed
The reference code for this apprenticeship is VAC2000041483.
Apply now
Closes in 12 days (Tuesday 21 July 2026)
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