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Apprenticeship Team Administrator (Apprentice)
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Apprenticeship Team Administrator (Apprentice)
Join Lift Schools as our Apprenticeship Team Administrator (Apprentice) and become the first point of contact for apprentices, employers, and trainers, helping coordinate enrolments, assessments, compliance, and learner support while gaining invaluable experience in business administration.
Wage
£24,546 a year
[Minimum wage rates](Minimum wage rates (opens in new tab))
Training Course
Business administrator (level 3)
[Understanding apprenticeship levels](Understanding apprenticeship levels (opens in new tab))
Hours
Monday - Friday, start and end times to be confirmed.
35 hours a week
Start Date
Tuesday 1 September 2026
Duration
2 years
Positions Available
1
What You'll Do at Work
- Support the day-to-day administration of the Apprenticeship Team and manage learner enquiries via phone and email
- Guide prospective apprentices and employers through the enrolment process, providing excellent customer service and advice
- Process and maintain learner records, ensuring documentation is accurate, complete, and compliant
- Coordinate Functional Skills exams and End Point Assessment administration, including reasonable adjustments where required
- Maintain apprenticeship data across internal systems and Management Information Systems (MIS)
- Work closely with compliance, delivery, and MIS teams to ensure learners receive a seamless experience
- Help identify and resolve administrative or compliance issues before they become problems
Where You'll Work
You can select which locations you want to apply for in your application on [Find an apprenticeship](Find an apprenticeship).
This apprenticeship is available in these locations:
- Greensward Lane, Hockley, SS5 5HG
- Chevening Gardens, Hockley, SS5 4UR
What You'll Learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports
- Proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Essential Qualifications
- GCSE in:
- English (grade 4/C or equivalent)
- Maths (grade 4/C or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Manage own workload
- Willingness to learn
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Other Requirements
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Who is Lift Schools?
Lift Schools is made up of 59 primary, secondary, and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
- We will provide an excellent education to every child, in every classroom, every day.
- With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
- We will work with others beyond our network to benefit more children and communities.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Due to operational requirements, apprentices cannot be guaranteed a permanent job or higher-level apprenticeship on completion of their apprenticeship.
Where a suitable permanent job or an advanced-level apprenticeship opportunity becomes available in their training school or other trust schools, apprentices are strongly encouraged to apply for it and, subject to satisfactory completion of their apprenticeship and suitable qualifications / experience, will be guaranteed an interview.
Contact Information
The contact for this apprenticeship is:
LIFT SCHOOLS
Mervish Hussain
mhussain@liftschools.org
020 3947 5689
The reference code for this apprenticeship is VAC2000042898.
Closes in 11 days (Monday 27 July 2026)
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