HM Prison and Probation Service
Approved Premises Residential Worker - South Yorkshire (Ref: 19286)

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Residential Worker – Probation Service (Approved Premises)
Based at:
- NPS 100-108 Norfolk Park Road, Sheffield, S2 2RU
- NPS 38-42 Christ Church Road, Doncaster, DN1 2QL
- NPS Doncaster Road, Rotherham, S65 1NN
About the Role
Core Responsibilities
The Residential Worker will operate within 24-hour Approved Premises (APs) providing 24-hour live-in supervision and care for offenders reintegrating into the community. Key duties include:
- Supporting high-risk offenders on licence supervision at approved residential sites.
- Ensuring daily safety, security, and welfare of residents and premises.
- Monitoring adherence to sentence conditions and risk management plans.
- Collaborating with probation teams to report potential reoffending or safety concerns.
- Assisting with behavioural intervention, personal development, and reintegration activities.
- Maintaining security and compliance with operational policies.
The role is core to public protection and requires a proactive approach to risk assessment, mentoring, and compliance enforcement.
Key Working Arrangements
- All shifts on-site – No hybrid or homeworking permitted.
- Shift pattern: 24/7 rollover rota (inclusive of weekend, night shifts (waking duties) and all bank holidays).
- Annualised hours with flexibility within business needs – submit 3-month shift availability to your line manager (must include a balanced mix of unsocial hours).
- Mobile grade role – may be required to work at multiple sites as needed, in accordance with policy.
Key Conditions
- Starting salary: £28,064
- Unsocial shift premium payments
- Weekday nights (7:00 pm – 8:00 am) → 30% premium
- Weekends (8:00 am Saturday – 8:00 am Monday) + Bank Holidays (8:00 am – 8:00 am) → 50% premium
- Time off in lieu for all hours worked on public/bank holidays.
About the Probation Service
Mission and Impact
The Probation Service supports offenders pre- and post-prison, providing rehabilitation, supervision, and public protection. Roles within approved premises play a vital role in:
- Promoting safer communities by effectively supervising high-risk individuals.
- Driving positive change by aiding rehabilitation processes.
- Offering meaningful career development with progression opportunities.
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Key Benefits
The Probation Service offers a prestigious and fulfilling career with:
- A supportive, diverse team culture.
- Job security and strong civil service benefits:
- 28.97% employer matched pension contribution.
- Professional development programmes.
- Quarterly reviews for salary progression.
- Access to learning and development resources.
- Season Ticket Loan and generous holiday entitlements.
About You – Key Requirements
Person Specification
- No degree required – personal qualities and experience are prioritised.
- Essential skills:
- Empathy, patience, and resilience when dealing with complex rehabilitation cases.
- Clear communication skills for report-writing.
- Compassionate yet firm resolution in supervisory roles.
- Desirable Experience (not essential but highly regarded):
- Experience with vulnerable or rehabilitating populations (e.g., care, social work, leisure).
- Teamworking skills (this is a 24-hour team role).
Selection Criteria
The Civil Service Success Profiles will assess:
- Leadership & resilience (Managing Change)
- Supervisory awareness (Managing & Developing Staff)
- Risk & security management (Decision Quality & Integrity)
- Cultural awareness (Working Together)
Application process stages:
- Online application form (short answers to:
- Two Civil Service Behavioural Behaviours.
- One Experience-based question (through video or written response).
- Interview stage (typically conducted at the Approved Premises site).
- Interview page: Candidates will be introduced to the residential environment.
- Handpicked candidates may be shortlisted for practical assessments.


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Important Employment Notes
**1. Eligibility and Visa Requirements
- This role is exempt from the Skilled Worker visa sponsorship due to wider immigration policy changes (since July 22, 2025).
- Applicants must hold an existing right to work in the UK (as per Civil Service nationality rules).
- If binding further legal questions on work visas, contact:
moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.ukfor guidance.
**2. Criminal Record Check
- Enhanced DBS clearance is required.
- Baseline security checks mandatory.
**3. Flexible & Inclusive Workplace
The Civil Service focuses on equality, diversity, and inclusion:
- Supports Disability Confident Scheme.
- Part of ‘Great Place for Veterans’ symbolism.
Questions?
Contact Details
- Recruitment Enquiries Team
- Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone: 0845 241 5358
Hear from Current Residential Workers
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Read Staff Perspective:
Next Steps
For full role details, see: Justice Jobs – Full Vacancy or request the full job description attached.
If applying, save a copy of this advert for your records: upon closing, the page won’t remain public.
Application opens: Check closing date at source
The Probation Service values commitment to rehabilitation. Your application will support our work—proceed with authenticity.
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