Arnold Clark
Area Customer Service Executive
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Area Customer Service Executive
We’re currently looking for an Area Customer Service Executive to create an outstanding customer experience at our Click & Collect branch and help customers get excited about our products. This is a regional role and will require travel throughout the UK.
We Offer
£25,500 + performance-related bonus of up to £12,000 per annum Company Car 33 days’ annual leave Generous employee discounts Private health care and sick pay cover Maternity and paternity packages
Hours
You’ll work a five-day week on a set rota that includes weekends (39.5 hours per week)
About The Role
Passionate about cars? Great. Passionate about customer service? Even better.
As an Arnold Clark Click & Collect Product Genius, you’ll play a key part in the Click & Collect process, introducing customers to the car they’ve chosen online for the very first time. You’ll also help the customer through the process of selling their car to Arnold Clark. You’ll be committed to learning about our products and be able to deliver an outstanding level of service when customers come to collect or sell their car.
This role will be a great fit for a customer service superstar who thrives in a fast-paced environment, and you’ll be rewarded with plenty of opportunities to increase your earnings and develop your career.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Skills
Full of energy and enthusiasm, with great people skills Good attention to detail when handling documentation A confident communicator who understands that a positive attitude gets great results Willing to learn and work with our branch network to ensure our customers have a great experience The ability to go the extra mile! From contacting our customers soon after they buy to arranging their handover, you’ll be responsible for making sure they have a memorable Click & Collect experience for all the right reasons A full UK driving licence Happy working on your own initiative, to problem solve and maximise handovers and purchases Ability to take ownership of situations all the way through to resolution
Day-to-day duties
Completing the handover and purchase of cars for our Click & Collect service Preparing handovers for the day ahead Arranging all documentation prior to handover to make sure the process goes smoothly for customers Encouraging customers to share their experiences on social media Helping the customer familiarise themselves with their new vehicle Helping customers sell their car through our Sell Your Car service Learning about different vehicles and manufacturers Providing relevant information and being there for our customers when assistance is required
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’ll get plenty of training and coaching, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player and show us you’ve got the drive to make this a career, not just a job.
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark , visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
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