IBMG (Independent Builders Merchant Group)
Area General Manager - Sussex Plumbing Supplies
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Location: Polegate – SPS (10 Depots)
Polegate, Worthing, Heathfield, Eastbourne, Rye, Bexhill, Lewes, Uckfield, Hastings & Hailsham
Company: Sussex Plumbing Supplies (part of IBMG)
Job Type: Full-Time | Permanent
About Us
Since 2000, Sussex Plumbing Supplies has been supporting plumbing professionals across the Southeast, building a strong reputation for customer service, reliability, and expertise. As part of the Independent Builders Merchants Group (IBMG), we combine specialist plumbing knowledge with national strength and support.
The Role
We’re looking for a dynamic Area General Manager to lead our network of 10 plumbing supply depots.
As an Area General Manager, you will be responsible for strategic planning, financial performance, and operational excellence across the area. You’ll lead teams, drive sales, and ensure consistently high standards across all locations.
Key Responsibilities
Financial & Sales
- Manage area budgets to achieve or exceed financial targets (EBITDA focus)
- Develop and deliver business plans to drive sales and margin growth
- Grow the customer base across trade plumbing customers (new, existing, and lapsed)
- Manage pricing strategies to maintain profitability
- Monitor competitor activity and local market trends
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People Leadership
- Lead, coach, and motivate branch teams
- Partner with HR on recruitment, retention, and employee relations
- Identify and support employee development opportunities
- Ensure HR processes are completed accurately and on time
Stock & Operations
- Maintain stock accuracy and performance across all plumbing depots
- Oversee stock control processes using ERP systems
- Drive stock efficiencies and availability across the network
⚠️ Health, Safety & Compliance
- Ensure full compliance with H&S legislation and company policies
- Maintain high standards of housekeeping and branch safety
- Oversee vehicle and transport compliance (DVLA, VOSA, Operator Licence)
- Protect company assets and minimise risk
About You
- Minimum 2 years’ experience in area or multi-site management
- Strong plumbing supplies sector knowledge
- Proven track record of delivering sales growth and profitability
- Excellent leadership, communication, and organisational skills
- Strong commercial awareness and decision-making ability
- Demonstrated commitment to health & safety standards
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Measures of Success
- Achievement of area EBITDA targets
- Growth in customer base and product mix
- Improved depot performance and margins
- Strong team development and engagement
- Full compliance with company policies and standards
⏰ Working Hours
Monday to Friday, 7:30am – 5:00pm
What We Offer
- ⭐ Competitive salary + bonus
- ⭐ Pension & paid holidays
- ⭐ Career development & training
- ⭐ Staff discount on plumbing materials
- ⭐ Employee Assistance Programme
- ⭐ Retail discounts (Perks Membership)
- ⭐ Supportive, team-focused culture
Apply Today
If you’re a driven leader with a passion for plumbing sales, operational excellence, and customer service, we’d love to hear from you.
Apply now and take the next step in your career with SPS.
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