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Area Manager
Area Manager - Operations
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality, and taking on a number of projects across our network to drive productivity.
Key Job Responsibilities
- Create, oversee, and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes, optimize productivity, and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardize shift practices
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A Day in the Life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to:
- Own and drive a culture of safety
- Uphold quality and shift performance standards
- Oversee process improvements within your area
- Drive implementation
A typical day is varied, including:
- Routine team management
- Daily operational responsibilities
- Process improvement
- Wide-scale operational contingency tasks
You’ll also be a role model and mentor to new managers.
Basic Qualifications
- Advanced degree, or Bachelor's degree
- Experience managing people
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience using data to influence business decisions
- Experience in English-language communication skills, both written and verbal
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Experience working with Lean, Six Sigma, and Kaizen techniques
- Experience working in another logistics environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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Equal Opportunity Employer
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
Amazon is committed to accessibility. View our privacy policy (https://www.amazon.jobs/en/privacy_page) for details on how we process personal data.
Our inclusive culture empowers employees to achieve peak performance. For access to workplace accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations.
If applying from an unsupported region, contact your Recruiting Partner for assistance.
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