Carrier
Area Sales Manager
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Area Sales Manager (Service)
Role Overview
Location: Thames Valley / M4 Corridor Contract Type: Full-time, permanent
Carrier has an exciting opportunity for an Area Sales Manager (Service) focused on the Thames Valley / M4 Corridor region. You will be responsible for driving the conversion of newly installed equipment onto maintenance contracts and ensuring previously installed systems are retained in the maintenance contract base.
What Will You Be Doing?
- Drive prospecting, research, and qualification of potential customers using Carrier’s installed equipment base, referrals, internal leads, directories, and competitor sites.
- Proactively present maintenance contract offers to newly installed units before warranty expiry.
- Deliver effective sales presentations, conduct customer needs assessments, address objections, and secure new maintenance agreements.
- Build customer rapport using strong questioning techniques to understand needs, budget, decision-making process, timelines, and next steps.
- Conduct site surveys and facility walkthroughs to assess equipment condition and develop tailored maintenance proposals.
- Leverage sales tools (e.g., Salesforce) to manage and grow an active sales pipeline.
- Collaborate with operations teams to ensure timely delivery of maintenance agreements and customer satisfaction.
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Requirements
- Proven service sales background (HVAC preferred but not essential).
- Strengths in chiller, HVAC, or heat-pump sectors (or the ability to quickly gain relevant knowledge).
- Excellent communication and negotiation skills.
- Able to make outreach calls, engage customers, and convert inquiries into revenue-generating projects.
- Valid UK driving licence.
- IT-literate with strong MS Office proficiency.
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Benefits
- Very competitive salary.
- Strong sales commission scheme.
- Company car or cash allowance.
- 25 days annual leave + bank holidays.
- Company pension plan.
- Career development – opportunities for growth, mentoring, and long-term progression.
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