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Argos Shift Manager
Argos Shift Manager
About the Role
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams, and serving as the go-to people for on-the-job support. They coach colleagues to ensure everyone delivers brilliantly for our customers, while also working alongside the team on the shop floor.
Often, they’ll lead the full store operation in the absence of the Store Manager, allocating resources to deliver day-to-day tasks such as:
- Organising the warehouse
- Managing deliveries
- Serving customers
They’re experts in our products and services, focusing on driving sales and profitability.
What Makes a Brilliant Argos Shift Manager
- Has experience of organising, running, and planning for a fast-paced operation.
- Comfortable directing a team, providing day-to-day coaching, and on-the-spot guidance to ensure brilliant experiences for both colleagues and customers.
- Supports the Store Manager in ensuring the store is safe and compliant.
- Demonstrates strong commercial awareness, including product knowledge, to understand customers and drive sales.
- Can work towards and deliver KPIs to improve store profitability.
- Has a growth mindset and a drive for personal and team growth.
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Essential Criteria
- A track record of delivering brilliant customer service and coaching colleagues to match.
- Experience motivating teams, driving sales and performance, and maintaining smooth operations.
- Goes above and beyond to ensure shopping is easy, fast and friendly for customers.
- Proven operational leadership skills, including managing operations in the absence of senior management.
- Success in meeting or exceeding KPIs (e.g. sales, availability, customer satisfaction or colleague engagement), with measurable impact.
- Exemplifies the values and service standards set by the role, acting as a role model every day.
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What We Offer
We value our colleagues and provide a market-leading benefits package, including:
- Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks; increases to 15% off at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks provided in all stores.
- Generous holiday entitlement, as well as maternity and paternity leave.
- Pension match – We contribute 4% of your contributions, with additional benefits if you change plans.
- Sainsbury’s share scheme – Build an investment at discounted rates.
- Wellbeing support – Access to emotional support, counselling, legal and financial advice.
- Colleague networks – Connect with like-minded people to help fulfil your potential.
- Cycle to Work scheme – Opportunity to hire a bike and equipment, tax and NI savings.
- Special offers – Discounted gym memberships, restaurants, holidays, retail vouchers, and more.
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