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Argos Shift Manager
Shift Manager – Argos
About the Role
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and serving as the designated support advocates for on-the-job needs. They coach colleagues in-store to ensure all team members deliver outstanding customer experiences while actively participating in floor operations.
Shift Managers often lead full store operations in the absence of the Store Manager, including:
- Allocating resources effectively for day-to-day tasks
- Organising the warehouse
- Receiving deliveries
- Serving customers
Experts in our products and services, Shift Managers focus on driving sales and profitability while fostering a customer-centric environment.
What Makes a Brilliant Argos Shift Manager
- Experience in organising, running, and planning for a fast-paced operation
- Comfortable directing a team by providing day-to-day coaching and immediate guidance
- Focuses on delivering exceptional experiences for both colleagues and customers
- Supports the Store Manager in ensuring store safety and compliance
- Demonstrates strong commercial awareness and product knowledge to:
- Understand our customers better
- Drive sales actively
- Works towards KPIs to enhance store profitability
- Embodies a growth mindset, fostering personal development alongside team growth
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Essential Criteria
- A proven track record of delivering brilliant customer service and coaching others to maintain high standards
- Experience in:
- Motivating teams effectively
- Driving sales and performance
- Ensuring smooth operational efficiency
- A commitment to making shopping easy, fast, and friendly for every customer
- Operational leadership skills, including:
- Taking responsibility for operations during management unavailability
- Success in meeting or exceeding KPIs, such as:
- Sales performance
- Inventory availability
- Customer satisfaction scores
- Colleague engagement metrics
- Commitment to maintaining standards and acting as a role model for service and organisational values
What We Offer
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We value our colleagues deeply and provide a market-leading benefits package:
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Discount Card
- 10% discount on shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks
- Increased to 15% discount at Sainsbury’s every Friday and Saturday
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Free food and hot drinks available for colleagues in all stores
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Generous holiday entitlement, along with maternity and paternity leave
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Pension contributions
- 4% employer match on your contributions
- Enhanced match options if you change your pension plan
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Sainsbury’s Share Scheme – build investment at discounted rates
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Wellbeing support
- Access to:
- Emotional support and counselling
- Legal advice
- Financial guidance
- Access to:
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Colleague networks – connect with peers to foster growth and fulfilment
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Cycle to Work scheme – borrow a new bike and cycling equipment while saving on taxes and National Insurance
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Special offers on:
- Gym memberships
- Restaurants and dining experiences
- Holidays
- Retail vouchers
- And more!
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