UK Ministry of Defence
Army - Station Quartermaster’s Support Officer
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QM Support Officer – Defence Accommodation Stores & Building Custodian
Location: Wattisham, Suffolk (IP7 7RA) Contract Type: Permanent (37 hours per week, on-site) Department: Joint Aviation Command (JAC) – Wattisham Flying Station
About the Role
We are passionate about Smarter Working, combining flexible practices, digital technology, and modern workspaces to support a healthy work-life balance. This full-time, onsite role operates under Joint Aviation Command (JAC), the Main Operating Base for the Army’s Attack Helicopters.
This position oversees Defence Accommodation Stores (DAS) and performs Building Custodian duties across the Wattisham Flying Station. Full training is provided on mandatory and desirable qualifications, with opportunities for professional development.
Wattisham Flying Station (WFS) is a large airfield base supporting 1 Aviation Brigade Attack. Successful candidates will join a multidisciplinary team where efficiency, accuracy, and adaptability are key.
Key Responsibilities
As the QM Support Officer, you will be responsible for:
Defence Accommodation Stores (DAS) Management
- Maintain accurate and up-to-date accounting of all DAS inventories via quarterly checks.
- Ensure financial records are audit-ready.
Building Custodian Duties
- Conduct daily walk-throughs and report faults or maintenance required.
- Oversee cleanliness and maintenance of all buildings within the Station Quartermaster’s (QM) areas of responsibility.
Administrative & Logistical Support
- Manage all related paperwork, including:
- Station minibus bookings, handover/takeover coordination.
- Issuance of Authority to Use Documents.
- Process waste declarations in line with regulations.
- Organise room cleans for transit accommodation.
- Cover the AO Stores post (over stock control and procurement) when required, including ordering from:
- Management of Joint Deployed Inventory (MJDI)
- Contracting, Purchasing, and Finance platforms
- Attend quartermaster/Station Quartermaster meetings when absent.
- Undertake general administrative tasks, including data entry and reporting.
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(Note: Responsibilities statement duplicated in original, so only unique items listed above.)
Key Requirements & Skills
Essential Skills
✔ Relationship Management – Build and sustain robust cross-department relationships. ✔ Strong Communication – Coordinate advice and direction across the Wattisham station. ✔ Individual & Team Collaboration – Work autonomously and in a team environment, considering organisational needs alongside personal flexibility. ✔ Decision-Making – Proactive approach with an ability to act quickly. ✔ Technical Proficiency – Solid administrative and IT skills.
Competencies Assessed in Selection
✱ Changing & Improving – Embrace new working methods. ✱ Working Together – Collaborate effectively with colleagues from all ranks and backgrounds. ✱ Communicating & Influencing – Provide clear, actionable guidance. ✱ Making Effective Decisions – Minimise risks while adopting efficiency-focused solutions.
Person Specification
The role requires evidence of being able to:
- Adjust and enhance processes (assessed in interview).
- Foster teamwork (critically examined in the application).
- Liaise with senior staff and junior personnel with clarity and professionalism.
What We Offer
Remuneration & Pensions
- Base Salary: £27,866
- Civil Service Pension Top-Up: £8,072 (Ministry of Defence contribution).
- Early Retirement Considerations: Access to final salary scheme after qualifying service.
Leave & Additional Benefits
- 25 days’ paid annual leave, rising by 1 day per year to 30 days after 5 years’ service.
- World-class pension scheme (28.97% employer contribution).
- Team Diversity in Opportunities – Support provided for development towards industry-recognised qualifications or via a modern apprenticeship.
- Flexible Working – Encouraged where feasible.
- Employee Assistance Services:
- Childcare schemes eligibility (but note: MOD moves may affect eligibility; refer to the UK Tax-Free Childcare Standards).
- Volunteer Leave: 6 days per year.
- Smoking Policy: Workplace is strictly smoke-free for all employees, contractors, and visitors.
- Other Support:
- Workstation adjustments for disability support.
- Access to roads safety training.
- Health, wellness, and sport facilities where available.
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Working Environment & Policies
✔ Onsite Work: Only posts requiring physical presence at the base. ✔ Fees/Relocation: No relocation support, nor reimbursement for travel to interviews.
Security & Vetting
- Mandatory: Security Check (Standard Vetting – SV) (range of pre-employment checks).
- Note: This role requires high security sensitivity (all applicants must pass a police-type check).
Assessment Process
Application Stage
- Assessments based on:
- CV submission
- Written evidence for behaviours:
- Evidence for "Working Together"
- Evidence for "Changing & Improving"
Interview Stage
- Focus on:
- Decision-Making
- Influencing and Communication
- Collaboration/Teamwork
Disability Confident Scheme
✔ Underpinned by Civil Service equality standards – reasonable adjustments made where required.
Open Recruitment & Sponsorship
⚠ Visa Policy: MOD will only offer visa sponsorship for business-critical roles. This position is not eligible for visa sponsorship. Applicants from overseas will need to satisfy citizenship requirements.
Security & DBS Checks
- Full security assessment and criminal records check required before employment.
Nationality Requirements
Open to:
- UK nationals
- EU State settled/pre-settled status eligible candidates
- Non-EUs with valid UK working rights or firmly settled in the UK.
Please see Civil Service Citizenship Rules.
How to Apply
Name: Joanna Paterson Email: Joanna.Smith704@mod.gov.uk
For further queries, contact the Resourcing Team at: DBSCivPers-ResourcingTeam3@mod.gov.uk.
✅ Happy working!
[Notes Explain Policy Moderation Requirements] The Ministry of Defence is reviewing certain pay components, so no formal visits/travel allowances or salary-aligned perks are currently outlined.
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