Asset Alliance Group
Asset Operations Assistant
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Asset Alliance Group (AAG) is a subsidiary of Arbuthnot Latham which has been associated with Banking since 1833. AAG serves the commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. It is a full-service finance and leasing business.
Asset Operations Assistant
Asset Operations Assistants are required to assist with the day-to-day preparations of vehicles / assets including preparation of used sales stock and maintaining a rental line, with an expectation of engaging with both customers and colleagues, to ensure we achieve an optimum sales stock and rental fleet utilisation.
In-Checks
- Greet customers or agencies returning rental or used sales vehicles.
- Conduct thorough check-in inspections, documenting all relevant asset information.
- Capture and record any damages with photographs, in line with company and BVRLA standards.
- Update the vehicle movement log to reflect asset status and location.
Out-Checks
- Greet customers or agencies collecting rental or sold vehicles.
- Perform detailed check-out inspections, ensuring all asset details are recorded.
- Photograph and document any pre-existing damages.
- Update the vehicle movement log accordingly.
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Yard Movements
- Relocate vehicles within the yard to optimise space and access.
- Ensure safe and efficient movement of both rental and sales stock.
Collection & Delivery
- Transport vehicles to and from repairers or other locations as required.
- Collect AAG drivers or vehicle parts to support operational needs.
Valeting
- Prepare rental vehicles to a high standard for the rental-ready line.
- Ensure cleanliness and presentation meet company expectations for both rental and sales assets.
External Check-Ins & Outs
- Conduct asset inspections at customer sites prior to return or inter-site transfers.
- Document and photograph asset condition, ensuring consistency with internal standards.
R2C Job Loading
- Upload asset check-in data to R2C, listing all defects and attaching supporting photographs.
- Distribute relevant information to appropriate AAG personnel.
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Sales & Rental Handover
- Prepare and position vehicles for customer collection, whether for rental or post-sale.
- Ensure all documentation and vehicle presentation are complete and accurate.
Yard Check
- Perform monthly yard audits, verifying all on-site assets.
- Reconcile physical stock with the vehicle movement log and update the rental availability log accordingly.
Reporting
- Prepare and submit business reports as and when required, in accordance with requests from line manager.
Key Interfaces
- FMC Team
- Sales / BDMs / Rental
- Supplier Networks
- Customers
Person Specification
Knowledge / Experience
- Excellent and effective communication and interpersonal skills
- Strong IT skills – Internal systems, Microsoft, Excel and Outlook etc.
- Ability to work as part of a team and equally un-supervised
- Proactive with a keen attention to the smallest of details
Competencies
- Team working
- Client focus
- Working proactively
- Planning and reviewing
- Communication & Confidence
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