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Assistant Branch Manager - Howden Consumer & Local Commercial Team
With a no limits approach, we can rise to any challenge. Every question, concern, or risk is tackled through bringing the right people together to find the right answer. Our collective efforts are already changing the insurance narrative, balancing client needs with proactive tools to build resilience for individuals, businesses, and communities. From pro bono initiatives to insuring COVID-19 vaccine development and de-risking the carbon market, we're leveraging expertise, networks, and knowledge to drive positive impact.
About the Role
We’re seeking an Assistant Branch Manager to join our Consumer & Local Commercial team—a thriving environment to shape your management career. You will support the day-to-day operations of the branch while playing a pivotal role in team development, mentoring colleagues, and unlocking their potential.
Key Responsibilities
- Team Leadership & Development: Act as a hands-on leader and mentor, empowering your team to excel and grow. Foster a collaborative culture where results are delivered together.
- Client-Centric Service: Drive exceptional service to sustain our existing client relationships while actively pursuing new business opportunities with enthusiasm and resilience.
- Decision-Making: Operate with accountability and initiative, making swift, ethical decisions that benefit our clients, teams, and business.
- Commercial Excellence: Leverage data-driven insights to analyse performance, inform decisions, and maintain rigorous oversight.
- Team Empowerment: Champion a people-first ethos, prioritising team well-being and operational excellence to exceed client expectations in every interaction.
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About You
You’ll bring energy to our dynamic team—here’s what success looks like:
- Talented Communicator: Share expertise and best practices effortlessly, fostering teamwork and clarity throughout.
- Collaborative Problem-Solver: Recognise that success depends on teamwork and trust; rally colleagues to achieve shared goals.
- Passionate & Empathic Leader: Drive results while championing team morale and growth. Inspire others to deliver a world-class service.
- Commercial Acumen: Use analytics to make informed, detail-oriented decisions that align with business and client needs.
- Resilient & Solution-Focused: Manage challenges sharply, applying adaptability to balance client care and new business development.
- Ambitious with Integrity: Consistently set higher standards—for your team, your clients, and the organisation—under all circumstances.
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Benefits That Make You Proud to Work Here
We reward dedication with competitive benefits, designed to support your health, financial security, and lifestyle ambitions:
Financial & Career Support
- 22 holiday days (plus bank holidays) rising with tenure.
- Life Assurance up to 4× salary to safeguard your loved ones.
- Income Protection covering up to 5 years in critical illness/injury scenarios.
- Pension Plan: Contributory scheme starting at 4% employer and 5% employee; increasing to equal 5% participation from 2025.
Health & Wellbeing
- Healthcare Cashplan offering access to medical and wellness perks.
- Discounted UK-wide gym memberships.
Lifestyle & Wellbeing Discounts
- Salary sacrifice schemes, including:
- Travel Insurance
- Cycle to Work schemes
- Car leasing options
- Technology purchases
- Exclusive retailer discounts across high-street brands.
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