Access Garage Doors LTD
Assistant Branch Manager
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Assistant Branch Manager
Assistant Manager
Based in Upminster, Essex
Salary: Competitive + bonuses
Access Garage Doors are one of the South East’s longest-established and most respected garage door and entrance door specialists, proudly serving customers since 1976.
As the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.
We are seeking an enthusiastic and motivated Assistant Branch Manager to join our Upminster branch. Working closely with the Branch Manager, this role will involve supporting day-to-day operations, managing customer interactions, and contributing to driving branch performance.
This is an excellent opportunity for an individual with supervisory, sales, or administrative experience, looking to develop within a robust and successful business.
What We Offer
- Competitive salary with monthly and quarterly performance-related bonuses
- 4 weeks holiday plus bank holidays
- Company pension
- Healthcare cash plan
- A friendly and supportive team environment
- Full training provided
- The opportunity to grow within a stable, expanding business
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The Role & Responsibilities
- Support the daily operations of the Upminster branch
- Work as a close partner with the Branch Manager to ensure seamless efficiency
- Handle customer enquiries, sales, and order processing
- Manage stock control and goods management
- Respond to emails and telephone enquiries
- Provide customer support through in-person and phone interactions
- Verify delivery notes against goods received
- Assist with loading, unloading, and stock handling as required
- Maintain high standards of customer service
What We’re Looking For
Essential:
- Previous experience in supervisory, sales, or administrative roles
- Strong customer service and communication skills
- Highly organised, with the ability to manage multiple tasks efficiently
- Confident in engaging with customers, suppliers, and colleagues
- Sales-oriented and proactive
- Comfortable using email, Microsoft Office, and order management systems
- Strong attention to detail and problem-solving skills
- Travelling or working in team-based environments
- Hands-on, practical working approach
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Desirable (though not mandatory):
- Experience within garage doors, construction, builders’ merchants, home improvements, or trade-related industries
- Having supported branch or operational activities before
- Familiarity with stock control and handling procedures
Working Hours
- Monday – Friday: 7:30 AM – 5:00 PM
- Saturday: 9:00 AM – 12:30 PM (rotating basis)
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