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Access Garage Doors LTD

Assistant Branch Manager

Eastleigh
Posted 2 days ago
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Assistant Branch Manager

Assistant Manager - Southampton Branch

Location: Based in Southampton, Hampshire

Salary: Competitive package including bonuses

About Access Garage Doors

Access Garage Doors, founded in 1976, is one of the South East’s longest-standing and most respected garage door and entrance door specialists. As the largest garage door group in the South, we continue to expand while delivering outstanding customer service across the region.

Join us for an opportunity to play a key role in supporting our compelling growth, driving branch performance and maintaining exceptional standards of service.


About the Role

We are seeking an enthusiastic and motivated Assistant Branch Manager to join our Southampton branch.

Working closely with the Branch Manager, this role includes:

  • Overseeing daily branch operations
  • Coordinating sales, order processing and customer service
  • Contributing to branch performance goals

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This position is ideal for professionals with supervisory, sales or administrative experience seeking to develop in a stable, fast-growing business environment.


Responsibilities

Day-to-Day Operations

  • Support the day-to.day running of the Southampton branch
  • Collaborate with the Branch Manager for efficient operations management
  • Ensure meticulous customer service standards

Customer & Service Support

  • Handle customer enquiries, sales and order processing
  • Handle in-person and telephone support effectively

Logistics & Administration

  • Manage stock control and goods management
  • Verify deliveries against notes and records

Additional Responsibilities

  • Load/unload stock as required
  • Maintain a friendly, professional front for customers

Key Requirements

Essential

  • Previous supervisory, sales or administrative experience
  • Excellent customer service and communication skills
  • Ability to multitask and remain organised
  • Problem-solving mindset and attention to detail
  • Strong team-working and relationship-building skills

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Desirable

  • Experience in the garage doors, construction or home improvement industry
  • Familiarity with stock control and operational systems

Perks & Benefits

Financial & Professional

  • Competitive salary
  • Performance-linked bonus scheme (monthly & quarterly)
  • 4 weeks holiday + bank equal holidays
  • Company pension scheme
  • Healthcare cash plan

Work Culture

  • Training provided to boost professional development
  • Progression opportunities within our growing business
  • Friendly team environment

Working Hours

  • Monday–Friday: 8:00am – 6:00pm (expanded less hinged for clarity)
  • Saturday: 10:00am – 1:00pm (rotational basis)
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Skills

Supervisory Experience
Sales Experience
Administrative Experience
Customer Service Skills
Communication Skills
Organizational Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Proactive Attitude
Microsoft Office
Order Management Systems

Location

Eastleigh, England, United Kingdom

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