IBMG (Independent Builders Merchant Group)
Assistant Branch Manager - Sussex Plumbing Supplies in Hailsham
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Assistant Branch Manager
Brand: Sussex Plumbing Supplies (SPS) — part of IBMG
Location: Hailsham— Sussex
Hours: Full-time, permanent — Mon–Fri with 1 in 3 Saturdays 08:00-12:00
Reports to: Branch Manager
Who we are
Sussex Plumbing Supplies is an independent merchant with the buying muscle of IBMG behind it. Our branches run on strong stock, sharp service and counter teams the trade actually trust. We look after our customers, and we look after our own — most of our managers came up through the ranks.
The role
This is the number two job in the branch — and the natural step towards running one of your own. You'll be the Branch Manager's right hand: on the counter, on the floor, and stepping up to run the place when they're out. If you've got ambition and you graft, we'll grow you.
What you'll actually be doing
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- Drive the counter — serve the trade, quote fast, close the sale and hit the targets.
- Step up — run the branch confidently whenever the manager's away, holding the team and the standards together.
- Support the team — help train, motivate and get the best out of the counter, yard and drivers.
- Keep stock honest — availability, accuracy and a tidy, well-merchandised branch.
- Grow the trade — build relationships, spot the upsell, and bring lapsed customers back.
- Stay safe and sharp — H&S and housekeeping done right, every day.
What you'll bring
- Counter, sales or supervisory experience — plumbing/heating/merchant background is a big plus
- The appetite to manage — you want the next step and you'll earn it
- A natural way with customers and a cool head when it's busy
- Reliability and graft — you lead by example, not by clipboard
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What's in it for you
- Competitive salary that reflects what you bring to the counter
- Generous staff discount across every IBMG brand — kit out your own jobs for less
- Company pension and a proper holiday allowance that grows with service
- Real progression — most of our managers started on the trade counter or in the yard
- Employee Assistance Programme — confidential support whenever you need it
- A tight-knit branch team that has your back and a laugh while they're at it
- A clear path to Branch Manager — this is where future leaders are made
Apply
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Sussex Plumbing Supplies — part of the Independent Builders Merchant Group (IBMG). We're proud to be an equal opportunities employer. Every application is welcome on merit.
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