Charlotte Tilbury Beauty
Assistant Business Manager
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Assistant Business Manager
Assistant Business Manager – H Beauty, Edinburgh
40 Hours per Week | Full-Time | Permanent Contract
About The Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionised the global beauty industry. The brand decodes makeup applications, offering an easy-to-use, easy-to-choose, and easy-to-gift range, achieving exceptional growth and breaking records across countries and channels.
After 10 years of phenomenal success, Charlotte Tilbury Beauty is now a global sensation, present in 50+ markets with over 2,300 employees—the Dream Team behind its magic.
Today, the brand thrives on:
- Market-leading growth and innovation
- Disruptive thinking to drive success
- Winning as a team through collaboration
As a growing, high-energy brand, Charlotte Tilbury seeks extraordinary talent to shape its future.
About Your Role
The Assistant Business Manager is a true brand ambassador, embodying the Charlotte Tilbury values with passion and drive. You’re motivated, target-conscious, and committed to exceeding goals—always prioritising customer experience while fostering a high-performing team.
As an Assistant Business Manager, you will:
Core Responsibilities
- Drive financial performance: Exceed sales targets and Key Performance Indicators (KPIs)
- Collaborate with the Business Manager to:
- Set individual and team sales targets
- Align Retail Artists to meet objectives
- Demonstrate entrepreneurial spirit, positioning Charlotte Tilbury as a specialty retail brand while showing deep brand passion
- Lead exceptional customer service, setting the standard in a luxury beauty experience
- Coach and develop the team:
- Ensure Charlotte Tilbury standards are met in both service and artistry
- Deliver high-qualty feedback to foster growth
- Expand the customer experience:
- Engage with clients beyond in-store visits
- Build the customer database for direct marketing
- Design and implement development plans:
- Conduct regular performance reviews
- Provide two-way coaching and guidance
- Foster a positive, collaborative team culture through:
- Regular team meetings
- Recognising and celebrating achievements
- Innovate to drive commercial success by:
- Proposing new events and initiatives to boost sales
- Maintain flawless standards:
- Visual merchandising & counter presentation
- Grooming standards—inspiring excellence in the team
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About You – Who We’re Looking For
The ideal candidate will possess:
- Retail management experience
- A passionate love for the beauty industry
- Commercial intuition and a results-driven mindset
- Strong people management skills
- Strategic planning experience
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Why Join Charlotte Tilbury?
We invest in your success with:
Development & Training
- Charlotte’s Magic Academy – A structured induction covering artistry, service excellence, and leadership
- Ongoing follow-up training for the first months
Career Growth
- A team of industry experts committed to supporting your learning journey
- Opportunities to explore long-term career goals
Brand Advocacy & Perks
- Early access to new product launches
- Your very own Charlotte Tilbury look upon completing training—give your looks the 'Tilbury touch'
- Tilbury Treats – A rewards platform with:
- Exclusive discounts (gyms, cinemas, fashion, etc.)
- Vouchers and savings
Additional Benefits
- Life assurance
- Birthday days off work
- Team sales incentives
- A diverse, inclusive culture where everyone belongs
Our Mission
Charlotte Tilbury Beauty empowers everyone to be their most beautiful self. That’s why we celebrate diversity, uniqueness, and different perspectives—making the world a better place for our employees, customers, and you.
Ready to start your journey? Follow our LinkedIn page for insights into life at Charlotte Tilbury Beauty.
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