Claibon Recruitment
Assistant Concierge
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Our client is recruiting for a new Concierge Assistant to join their team
This is a front of house supporting role to the concierge team in providing an excellent five-star service to the residents of a high end private residential block of apartments.
Hours: No less than 40 hours per week on a shift rota basis over 7 days (hours will be 7am to 3pm, 3pm to 11pm, 9am to 5pm, 7am to 7pm on a rotation of shifts with 2 days off a week, average of 40 hours per week and 5.6 weeks holidays per year.
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Duties:
- Provide customer service in the lobby and at the front desk
- Deal with the ever-changing needs of the residents which may include hailing taxis, delivering parcels, taking luggage up to the apartments, assisting the Concierge Team and covering the front desk during break times
- Open the doors and carry bags for residents
- Escort building contractors appointed to conduct works
- Escort visitors ensuring their needs are met
- Be ready and available to assist residents as priority
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Requirements:
- Previous experience of working in a high-end establishment either residential, hotel or VIP hospitality
- Impeccable personal presentation
- Excellent manners and customer service skills
- Excellent English communication skills
- Ability to work well in a team
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