Bournemouth Highcliff Marriott Hotel
Assistant Conference and Banqueting Manager
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Assistant Conference and Banqueting Manager
We are seeking a passionate Assistant Conference and Banqueting Manager to support the successful planning and execution of conferences, meetings, and banqueting events. This entry-level management position involves leading the banquet operations team, ensuring high service standards, and delivering exceptional guest experiences. The ideal candidate will assist in managing all aspects of event operations, from staffing and service delivery to inventory and financial oversight.
Perks You Deserve
We’ll support you in and out of the workplace by offering:
- Workplace Pension
- 23 days holiday increasing with service
- Uniform, meals on duty and free car-parking provided
- Employee Assistance Program
- Access to a wide variety of rewards and discounts via The Benefithub
- Comprehensive Training and Development program
Core Responsibilities
Supporting Management of Department Operations and Inventories
- Oversee banquet equipment, supply levels, and inventory to ensure seamless operations.
- Coordinate setup and maintenance of event spaces, ensuring alignment with Marriott standards.
- Assist in scheduling banquet staff based on event needs, budget goals, and service expectations.
- Place orders for departmental supplies including china, glassware, décor, and presentation items.
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Participating in and Leading Banquet Teams
- Lead shifts and actively support banquet service during events.
- Work collaboratively with culinary and event teams to ensure flawless delivery.
- Maintain knowledge of current trends in food, wine, and event presentation to elevate the guest experience.
Providing and Ensuring Exceptional Customer Service
- Deliver outstanding guest service by creating a welcoming and attentive environment.
- Interact with clients and guests to gather feedback and resolve concerns efficiently.
- Review survey results, address service challenges and take action to improve service quality and guest satisfaction.
Conducting Human Resources Activities
- Support hiring, onboarding, and training of banquet associates.
- Train new and existing team members in service standards, event execution, and Marriott brand expectations.
- Create a culture of continuous learning and professional growth by providing regular coaching and development opportunities.
- Ensure all team members follow Marriott safety and emergency procedures.
- Recognize performance and foster a positive, collaborative team culture.
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About You
Minimum of 2 years’ experience in event operations, food and beverage, or a related area in the hospitality industry.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Operating as a Marriott Franchise Hotel, we are an equal opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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