The Chancery Rosewood
Assistant director events operations
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Company Description
The Chancery Rosewood is a reimagined design landmark in Mayfair, London, set within the former U.S. Embassy, a Grade II listed building. Originally designed by Eero Saarinen and transformed by David Chipperfield Architects, the property offers an all-suite hotel experience that merges heritage with contemporary luxury. With 144 thoughtfully designed suites by Joseph Dirand and eight distinctive bars and restaurants, including the European premiere of Carbone, the hotel creates an immersive world of art, music, and culinary excellence. The Chancery Rosewood focuses on hyper-personalised, intimate guest experiences that highlight modern creativity and progressive ideas, making it a distinctive destination for discerning travelers and hospitality professionals.
Role Description
The Assistant Director, Events Operations is a full-time, on-site role based in the London Area, United Kingdom. This position oversees the day-to-day planning and execution of events, including corporate functions, social gatherings, and bespoke luxury experiences, ensuring alignment with The Chancery Rosewood’s service standards and brand vision.
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Responsibilities include:
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- Coordinating with sales and catering teams
- Managing event logistics
- Supervising event set-up and breakdown
- Monitoring service quality throughout each event
The role also involves:
- Leading and mentoring the events operations team
- Managing budgets and vendor relationships
- Implementing processes that optimize efficiency, guest satisfaction, and revenue performance
The Assistant Director works closely with other departments to deliver seamless, memorable events that reflect the property’s elevated aesthetic and personalized approach to hospitality.
Qualifications
- Proven experience in events operations or event management within luxury hospitality or a similar high-end environment.
- Strong skills in logistics coordination, scheduling, and on-site event supervision, with the ability to manage multiple events simultaneously.
- Experience leading, training, and motivating diverse teams, fostering a collaborative and inclusive work culture.
- Competence in budget oversight, vendor management, and contract coordination to support efficient, high-quality event delivery.
- Excellent communication, interpersonal, and stakeholder management skills, with the ability to build trusted relationships with guests, partners, and internal teams.
- High attention to detail and problem-solving ability, with a focus on guest satisfaction and operational excellence.
- Familiarity with event management software and property management or sales systems is advantageous.
- Availability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.
- Relevant education in hospitality management, events, or a related field, or equivalent professional experience.
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