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Assistant File Handler
Assistant File Handler (AFH) – Legal – Disease Department
Department: Legal Location: Bolton
About the Role
The Assistant File Handler (AFH) will work closely with a Partner within the Disease Department, specialising in managing Hourly Rate Industrial Disease claims. Claims may include:
- NIHL (Noise Induced Hearing Loss)
- HAVS (Hand Arm Vibration Syndrome)
- Other potential disease-related cases
The role involves advancing claims to resolution efficiently in a fast-paced legal environment, requiring familiarity with complex and high-value litigation.
Key Accountabilities
As an Assistant File Handler (AFH), you will:
- Carry out delegated tasks under direction from a Partner, ensuring:
- Compliance with client SLAs
- Adherence to court directions and legal timelines
- Drafting court documents
- Engaging in negotiations
- Providing advocacy, including attendance at telephone hearings
- Analysing evidence and preparing document bundles
- Completing and updating management information (MI)
- Instructing and liaising with Counsel and experts
- Reporting progress to clients
- Achieving chargeable targets
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- Ensure strict compliance with the SRA Standards & Regulations
This is not an exhaustive list—tasks may expand based on workload requirements.
Required Experience, Skills, and Qualifications
Ideal candidates will have:
- Proven experience in claims handling (pre-litigation or litigated)
- Knowledge of the litigation process
- Ability to take structured instruction from a Partner
- Initiative to take on new challenges and career progression within File Handler roles
- Awareness of industrial disease legal trends and market dynamics
- Skill in working to tight targets and deadlines
- Exceptional attention to detail
- Empathy for client needs and expectations
Keogh Values Alignment
All roles must support and uphold the Keogh Values in practice.
Benefits (Throughout Service Period)
Financial and Career Incentives
- Davies Incentive Plan (performance-based bonuses)
- 25 days annual leave, with potential to buy/sell 3 additional days (based on service level)
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Wellbeing & Support
- Simply Health Care Cash Plan (flexible healthcare cashback scheme)
- WeCare access – 24/7 health support including:
- Online GP
- Mental health counselling
- Wellbeing programmes (health, financial, legal)
- Death in Service coverage (after 1 year of continuous service)
Pensions & Progression
- Contributory Pension Plan: 5% Employee | 3% Employer
Employee Engagement
- Employee Resource Groups (identity/inclusion networks)
- Employee Volunteering Programme
- Cycle to Work Scheme (*post-probation)
- Tech Scheme (*post-probation)
- Season Ticket Loan (*post-probation)
- Gym Flex (*post-probation)
Lifestyle & Retail Discounts
- Access to online discount sites (e.g., workplace perks portals)
- Gourmet Society Membership Discount (luxury food subscription)
- Merlin Attractions House Agreement (nationwide discounted tickets)
- Discounts at local retail partners
(Schemes marked * are available after successful completion of probation.)
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