Millennium Hotels UK/EU - Careers
Assistant Food & Beverage Manager
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Assistant Food & Beverage Manager
Assistant Food & Beverage Manager
Within the limits of Millennium & Copthorne policies and procedures, oversees and directs all aspects of the Food & Beverage (F&B) function and operations.
About the Hotel
The Millennium Gloucester Hotel London Kensington is an impressive 4-star deluxe hotel in the heart of charming Kensington, just minutes' walk from Gloucester Road Underground station, offering convenient access around London.
The hotel boasts 610 spacious guest rooms and an exceptional dining experience, featuring:
- Humphrey’s Café & Bar (popular choice)
- Southwest7
- Bombay Brasserie
The Millennium Conference Centre provides flexible and versatile meeting spaces:
- 26 function rooms (total of 1,600m²)
- Capacity for 600 delegates
- An impressive conservatory seating up to 300 guests, complete with palm trees, a piano, exclusive bar area, and dance floor.
About The Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide, including:
- 21 hotels in Europe, positioned in key locations near landmarks and business hubs.
- Four collections, each tailored to different guest types:
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- Leng’s Collection
- M Social Collection
- Millennium Collection
- Copthorne Collection
Requirements
Key Responsibilities
- Maintain a consistently high standard of supervision across the F&B department.
- Ensure all customers receive professional service in every outlet.
- Develop and launch new F&B concepts and products, in collaboration with hotel management (e.g., Club Lounge developments).
- Consistently deliver exceptional guest service, focusing on courtesy and comfort.
- Enhance customer loyalty and elevate the overall guest experience across all outlets and banqueting events.
- Oversee F&B Profit & Loss (P&L) and track conversion rates.
- Monitor hospitality staffing levels, adjust hiring as needed, and align workforce with demand trends.
Essential Requirements
- Open, honest, and transparent in all professional dealings.
- Passionate about success, with a drive to make a difference.
- Willing to challenge the status quo to drive improvement.
- Inspirational leadership, capable of motivating teams effectively.
- Deep understanding of the role and the ability to exceed expectations.
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Benefits
Our comprehensive benefits package includes:
For You
- Team social events, wellbeing activities, and group team-building experiences.
- Training and development opportunities for career progression.
- Cash Health Plan coverage option available.
- Pension Salary Sacrifice Scheme for enhanced savings.
- Annual salary reviews and career development support.
- Interest-free Season Ticket Loan Scheme for commuters.
- 1 paid volunteer day per year (in addition to annual leave).
- Complimentary meals prepared by our chefs.
- Length of service-based holiday scheme.
- Discounts:
- 50% off F&B outlets worldwide.
- Accommodation discounts across the group’s hotels.
- Life assurance coverage.
- Refer-a-Friend bonus scheme.
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