Green & Fortune
Assistant General Manager
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Assistant General Manager (Maternity Cover)
We are looking for an experienced Assistant General Manager (Maternity Cover) to support the General Manager in overseeing the day-to-day operation across the Restaurant, Private Dining Rooms, Concert Bar and Café, ensuring exceptional guest experience, strong commercial performance and operational excellence.
Operations
- Support the day-to-day running of all restaurant outlets, ensuring service standards, guest satisfaction and operational readiness are consistently achieved.
- Lead from the floor during busy services, VIP visits and operational challenges, supporting teams to deliver exceptional experiences.
- Oversee bookings, guest notes, reservations and operational systems to ensure smooth service flow and team preparedness.
- Work closely with kitchen, bar, café and events teams to ensure seamless coordination across all services.
People
- Support recruitment, onboarding and development to maintain strong team performance and service standards.
- Deliver on-the-floor coaching, team briefings and ongoing training focused on service, product knowledge and guest care.
- Assist with rota planning, labour allocation, absence management and performance reviews.
- Lead by example, promoting company values, professionalism and teamwork.
Financial Performance
- Support labour forecasting and rota management to achieve budget targets and operational efficiency.
- Respond to sales fluctuations, balancing labour costs while protecting guest experience.
- Support stock management and stock takes to improve control and minimise variances.
- Drive spend-per-head, covers and service efficiency in collaboration with operational and sales teams.
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Communication & Collaboration
- Promote strong communication and teamwork across all departments and shifts.
- Lead and participate in service briefings to ensure teams are aligned on bookings, events and guest expectations.
- Work closely with senior operational teams to coordinate covers, timings and service delivery.
- Review service performance and support continuous improvement through feedback and post-service reviews.
What do you get in return?
- Company Sick Pay
- 50% discount in our restaurant and 25% off at our cafes
- Holidays increasing with length of service
- Loyalty bonuses in line with the length of service.
- One paid day off each year to get involved in any community or charity volunteering activity of your choice as we believe in the power of giving back
- Retail, Grocery and Gym Discounts
- Cycle to Work Scheme
- Refer your friend scheme
- Learning and Development Portal and further education with apprenticeship programs
- G&F Support Scheme
- Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
A Little Bit About Us
At Green & Fortune, we don’t do catering. We do moments. Memories. True hospitality from expert hands. Custom, quality, never cookie cutter.
Proudly independent and established in 2008, we bring nearly 20 years of successful events, strong partnerships, and countless moments of high-quality hospitality.
We are hands-on operators, creating tailored hospitality experiences across restaurants, cafés, bars, event venues, and workplace buildings in London.
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Hospitality is about more than what’s on the menu. It’s about delivering the best experiences, the best produce, and the best moments to every guest. We are hosts, chefs, mixologists, and marketeers. Front of house and behind the scenes. Producers of unforgettable events and champions of London’s best suppliers.
We know hospitality is more than a job. It’s a lifestyle, a passion, and a vocation. That’s why we build teams who care deeply about service and take pride in creating exceptional experiences. Our team of industry experts supports and empowers every employee to grow and thrive.
Sustainability runs through everything we do, from gate to plate sourcing to reducing waste and supporting our communities. We cook seasonal, thoughtful food and care for our planet in the same way we care for our people.
Green & Fortune is committed to fostering a diverse, equitable, and inclusive workplace. We encourage applications from individuals of all backgrounds and fully support candidates with disabilities throughout the recruitment process. If you require any adjustments, please contact our People team at people@greenandfortune.co.uk
We appreciate every application received. Please note that only successful candidates will be contacted.
Our ESG Commitment
We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.
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