wagamama
assistant general manager
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Assistant General Manager | Full-Time
OTE £39,300 (£36,300 base salary + £3,000 bonus) + tips
Location
Based at Cabot Circus, Bristol, in the heart of the city’s shopping and social scene. Well-connected by bus, rail, and local transport.
About the Role
At Wagamama, food is life. We’re passionate about fresh ingredients, fast-paced service, and leadership that fosters growth. As Assistant General Manager, you’ll:
- Run a high-performing restaurant alongside the General Manager
- Roll up your sleeves in service, solving problems and keeping energy high
- Empower your team with coaching rather than just targets
- Drive continuous improvement with a kaizen mindset—always finding better ways
- Lead with balance, turn chaos into rhythm, and ensure your team feels supported
Key Responsibilities
- Work shoulder-to-shoulder with the General Manager to operate a thriving restaurant
- Activate and uplift your team—make every team member feel seen, valued, and proud
- Jump into service when needed, troubleshoot quickly, and sustain a high-energy environment
- Develop staff through coaching and mentorship, not just performance metrics
- Champion kaizen principles, identifying small, scalable improvements and implementing them effectively
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Ideal Candidate
This role will suit you if you:
✔ Lead with empathy + a bold edge—balancing warmth with T upside ✔ unify teams so they work cohesively and passionately ✔ aspire to grow into General Manager one day ✔ thrive in fast-paced environments where no two days are alike ✔ believe in the power of food to bring communities together
What You’ll Get
Core Benefits
- £3,000 annual bonus (if achieved)
- Tips share for the team (directed/managed via Wagastream)
- 50% off meals for friends & family
- Free meals on shift
- Early access to earned pay via Wagestream
- Parental leave: 26 weeks full pay + 13 weeks half pay (new parents)
- 30% discount at other TRG brands (Brunning & Price Pubs, Barburrito, +3)
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Additional Perks
- Personal pension scheme
- Competitive annual leave policy
- Unlimited training and developmental opportunities
- Cycle-to-work scheme
- Discount schemes for retail, travel, and leisure
- Discounted gym memberships
- Long-service awards
Culture at Wag
"We’re pride in being a Disability Confident employer. At Wag, everyone has a seat at the table—no matter who you are or where you’re from.”
Operational Details
Cash Tips Policy:
- 100% of tips generated at your restaurant go directly to your team (split via Wagastream).
- Tips are at the discretion of guests—not guaranteed or part of wages.
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