Love Recruitment
Assistant General Manager – Brand New Opening
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Assistant General Manager – Brand New Opportunity
About the Role
An industry-leading family entertainment brand is seeking an Assistant General Manager to join their exciting new business in Crawley, marking a brand-new opening. This is a ground-floor role offering an unprecedented opportunity to develop and shape a team from the outset while working with a forward-thinking operator with significant growth plans over the next 2–3 years. A truly once-in-a-lifetime leisure career move, designed for ambitious professionals looking to take on a fresh challenge.
Location & Compensation
- Location: Crawley
- Salary: c£31k (plus bonuses)
Role Overview
You will lead a cutting-edge leisure destination as it opens later this year, taking a proactive role in creating a dynamic, customer-focused culture and driving operational success. Ideal candidates will bring:
- Significant experience in managing multi-faceted venues (e.g. health clubs, leisure complexes, family entertainment centres, trampoline parks, bowling alleys, or hospitality businesses)
- Strong commercial acumen with a proven track record of leadership and motivating teams
- Enthusiasm for starting from the ground up—preferably with hands-on experience in new site openings
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As Assistant General Manager, you’ll:
- Lead a large multi-departmental team (including frontline service staff)
- Drive a fun, dynamic work environment that fosters a proactive and engaging atmosphere
- Ensure outstanding customer experiences and uphold the brand’s reputation for memorable, high-energy entertainment
- Collaborate across all departments, providing hands-on support and leading from the front
- Oversee the business’s development as it grows, aligning with ambitious expansion plans
Core Requirements
- Proven managerial experience in the leisure or hospitality industry
- Ability to work flexible hours, including evenings and weekends
- Natural leadership skills—motivating teams, soft-skills, and adaptability
- Commercial mindset with a focus on results and customer satisfaction
- Approachable personality, comfortable engaging directly with customers and staff
- Eagerness to think on your feet and embrace challenges in a busy environment
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Why Join Us?
- Work with an ambitious, expanding leisure brand
- Front-row seat in shaping a brand-new venue and setting industry benchmarks
- Thrive in a fast-paced, collaborative culture with growth opportunities
- Join a company with clear long-term vision, particularly beyond 2026
Perfect Candidate
You’ll be someone with: ✔ Experience managing multi-faceted leisure businesses (similar to: family entertainment parks, holiday parks, trampoline parks, or fitness/leisure centres) ✔ A passionate, customer-focused approach to leadership ✔ Energetic and adaptable—well suited to new openings with high demands
This is an opportunity to spearhead a new venture, driving a forward-thinking brand into the future.
Contact & Application
Interested candidates should apply directly to the role, managed by Helen Horton, Account Director at Love Recruitment. (Love Recruitment specialises in fitness & leisure sector placements and will connect you with this exciting hire.)
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