IBIS
Assistant General Manager- ibis London Docklands Maternity Cover*
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Assistant General Manager- ibis London Docklands Maternity Cover*
Assistant General Manager
Location: I伸bis London Docklands hotel (Canary Wharf)
Company Description
A new opportunity has arisen at our ibis London Docklands hotel, part of the ADD Hotel portfolio. This hotel features:
- 87 rooms
- A prime location near Canary Wharf, London’s financial hub
With both business and leisure guests visiting, the General Manager will lead the property’s operations, meeting diverse expectations.
This role is ideal for a passionate, commercial, and forward-thinking Assistant General Manager (AGM) who can support the GM while managing a diverse, multi-skilled, and hands-on team.
Job Description
As the Assistant General Manager, you’ll stand as the GM’s key deputy, leveraging leadership, interpersonal skills, and strategic insight to:
- Drive team engagement, guest satisfaction, and operational excellence
- Boost commercial performance to exceed targets
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Key Responsibilities
- Strategic & Operational Support
- Lead and shape the property’s management strategy
- Align all departments with operational targets
- Financial Oversight
- Maximise profit and manage financials
- Compliance & Governance
- Ensure adherence to operating controls and legislation
- Talent Management
- Actively contribute to recruitment of new positions
- Select the best candidates to fit the property’s needs
- Culture & Inclusion
- Champion employee engagement
- Foster a collaborative, inclusive culture
- Community & Brand Alignment
- Strengthen relationships with the local community
- Uphold and promote brand standards across all areas
- Quality Assurance
- Maintain high product/service quality to exceed guest expectations
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Requirements
To excel in this role, you must have:
- Leadership Experience: Proven track record in a hospitality or commercial leadership role, preferably within a similar hotel brand
- Development Mindset: Strong commitment to self-growth and mentoring others
- Relationship Building: Exceptional collaborative skills and ability to nurture positive relationships
- Strategic Thinking & Communication: Balanced approach with creativity, communication, and executive presence
- Commercial Acumen: Demonstrated success in driving KPIs, improving performance, and exceeding targets in a hospitality/business setting
Additional Information
- This role requires a minimum of 12 months’ maternity subs.
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