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Assistant General Manager
As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
Requirements
- "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- Must have minimum 2 years’ experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Strong all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
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Responsibilities
- Support the General Manager in all aspects of running the venue.
- Train, nurture and develop staff.
Benefits
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- 30% discount across all Urban Pubs & Bars sites
- The opportunity to make strategic decisions within your business
- Annual team trips abroad, regular management incentives and socials
- 28 days holiday
- Employee Assistance Programme (EAP)
- Referral scheme where you can earn up to £1000 per successful referral
- Day off for your birthday
- Cycle to work scheme
About Urban Pubs & Bars Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.
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