University of Bath
Assistant Hospitality Manager
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Assistant Hospitality Manager
Assistant Hospitality Manager
This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus.
We are seeking a proactive and customer-focused Assistant Hospitality Manager to support the delivery of high-quality front of house operations within our Campus Services team at the University of Bath.
About The Role
In this role, you will manage the day-to-day running of your catering outlets, ensuring excellent customer service standards are consistently achieved while maintaining compliance with financial controls, Health & Safety, Licensing Law and HACCP requirements.
- Lead and develop a team of hospitality staff, supporting recruitment, training, and performance.
- Work collaboratively with the wider Hospitality management team to enhance our food and beverage offer and overall customer experience.
- Oversee stock, rotas, and operational standards, ensuring an efficient, well-organised service in a fast-paced environment.
About You
We’re looking for someone with strong front of house management experience, a passion for delivering excellent service, and the ability to motivate and develop teams. Strong organisational skills and the ability to manage multiple priorities are essential, alongside a sound understanding of relevant legislation and financial processes.
Further information
- This is a full-time role, working 36.5 hours per week.
- The outlets are open 7 days a week and you will be required to work on a 5 out of 7 rotating pattern covering early mornings, evenings, and weekends.
For an informal discussion about the role please contact Jonathan Bowker, Hospitality Operations Manager at jpb55@bath.ac.uk
For more information on the department, including benefits, please refer Working in Campus Services
Campus Services New Starter bonus*
- In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part-time roles.
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Campus Services Refer a Friend bonus*
- If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at the time of application to be considered.
Both bonuses are subject to terms and conditions.
We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. An accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
Benefits
- Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work-life balance
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
- Local discounts, including free entry to the Holburne Museum in Bath
- A family-friendly workplace
- An excellent reward package that recognises the talents of our diverse workforce
- Employee assistance services through Health Assured, including access to the Wisdom app
- Relocation allowance
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Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn.
Be Well at Bath
We’re Committed To Creating a Health-supporting Working Environment Where Everyone Can Thrive And Be At Their Best. We Offer a Range Of Resources To Enable You To Do That From Your First Day Here, Including:
- Staff support groups and networks
- A network of Staff Wellbeing Champions
- A suite of tools, resources and frameworks that enable you to be at your best and thrive
Find out more about being at your best at Bath.
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Further Details
- Job Description & Person Specification
- Terms and Conditions of Employment
Right to Work in the UK
- We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting
- We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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