Delaware North
Assistant Hospitality Manager, Wembley Stadium
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The opportunity
Delaware North UK is hiring a full-time Assistant Hospitality Manager to join our team at Wembley Stadium in Wembley, London. As an Assistant Manager of Hospitality, you will support the leadership team in delivering efficient, high-quality, and cost-effective operations across our hospitality spaces, including within the exclusive box environment. You will help ensure each private box delivers a seamless, elevated guest experience through coordinating service delivery, managing teams, and upholding the highest standards of presentation, compliance, and personalised service. There is never a dull moment under the arch, so if you are the motivational and innovative leader we are looking for, ready to confidently communicate and collaborate with dedicated team members, apply today and join our valued team.
Pay
The expected pay for this role is £35,000
What We Offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Free meal on event days
- Experience working at major international sporting events and concerts hosting England’s National Football teams, Cup Football competitions, Arizona State Sun Devils v Kansas Jayhawks in American College Football, multiple nights of Luke Combs, Bruno Mars, The Weekend, Bon Jovi, and so much more in 2026
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What will you do?
- Support hospitality and box operation services using business efficiency tools, strong organisational skills, and available resources to deliver timely, high-quality service to guests across all private box environments
- Support the hiring, onboarding, training, scheduling, and development of team members to build a culture of high-performance, preparing teams working within the box areas to deliver premium service
- Elevate the guest experience, delivering top-tier, personalised service through clear and positive communication, proactive problem solving, and strong relationship building with senior leaders, box holders, and guests
- Monitor finance, payroll, stock movement, and purchasing procedures, ensuring all box related operations align with Delaware North processes and contribute to accurate post event reporting
- Ensure all box operations comply with health and safety regulations, food hygiene standards, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence across every premium space
More About You
- 2+ years’ operational experience in hospitality environments, with managerial and 5 - 6* fine dining experience as beneficial
- No degree required
- Skills in customer service, verbal and written communication, self-motivation, collaborative flexibility, and IT literacy
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
Who We Are
Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
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From the Lionesses making history in 2022, winning the UEFA Women's Euros with a record crowd for their first European title, to world-class concerts from Adele, Coldplay, Ed Sheeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
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