Edwardian Hotels London
Assistant In Room Dining Manager
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Assistant In Room Dining Manager
Londoner – In-Room Dining Assistant Manager
Welcome to The Londoner
A chic boutique hotel in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings across 15 floors, situated in the heart of Leicester Square. We’re seeking hospitality professionals whose unique talents and ambitions will help deliver excellence while driving their own career growth at a company that recognises and rewards talent.
As one of London’s first ‘Super Boutique’s’ hotels, we’ve earned recognition for being a Great Place to Work. Our culture prioritises wellbeing and development for all team members.
Role: In-Room Dining Assistant Manager
Department: In-Room Dining Operations Location: The Londoner, Leicester Square
Overview
As In-Room Dining Assistant Manager, you’ll lead efforts to achieve revenue, profit, and high customer satisfaction for The Londoner’s in-room dining service.
- Drive team performance to ensure customer and staff satisfaction in a motivated, cohesive environment.
- Exceed guest expectations by seeking feedback, evaluating service quality, and implementing improvements.
- Develop strategies to enhance operational efficiency and guest experience.
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About You
We’re looking for candidates with:
- In-depth expertise in food and beverage (F&B), particularly in in-room dining within a high-end 4 or 5-star hotel environment.
- Proven leadership skills—coaching, mentoring, and managing change with a strategic approach.
- Ability to manage budgets by analysing historical data, forecasts, and revenue trends.
- Demonstrated personal drive to ensure tasks are completed to achieve results with clarity and precision.
- A track record of exceeding targets—both personal and departmental—while delivering precise, outstanding service.
Benefits Package
- Competitive salary
- 28 days holiday per annum, including bank holidays (increases with tenure)
- Complimentary meals, including a salad bar and unlimited beverages daily
- Recommend a Friend Scheme: £500 per successful referral
- Free annual night stays within our hotels
- Preferential accommodation rates for hosts, their family, and friends at Edwardian Hotels
- Access to exclusive discounts across popular stores/outlets
- Auto-enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events (January)
- Wellbeing champions across all hotels
- Access to our company doctor for medical appointments and occupational health support
- Subscription to the Edwardian Academy, our online learning platform
- Promotion opportunities and training programs to fuel your career growth
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Eligibility
In line with UK Asylum & Immigration Act 1996, all applicants must meet the requirements to work in the UK. Successful candidates will need to provide documented evidence during recruitment.
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