Suffolk County Council
Assistant Library Manager
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Assistant Library Manager
Suffolk County Council Address: Bury St Edmunds Library, Bury St Edmunds, Suffolk IP33 1TZ, on-site working Salary: £28,598 per annum (pro rata) Hours: 32.88 hours per week, flexible pattern outlined below Contract: Permanent
About the Role
At Suffolk County Council, we’re dedicated to making a meaningful difference across the county by fostering a culture of mutual respect, listening to our staff and communities, and achieving great outcomes together.
As an Assistant Library Manager, you’ll play a pivotal role in creating a welcoming, vibrant, and community-focused library environment. Working alongside the Library Manager, you’ll lead a team, maintain smooth operations, and ensure every visitor—regardless of age or background—enjoys an inspiring experience. This includes:
- Championing inclusive services
- Organising engaging activities
- Managing stock
- Supporting staff
- Maintaining high standards
This is a hands-on, people-centered role where initiative, creativity, and passion for service excellence make a real impact.
Please note: This is a physically active role involving bending and lifting.
Working Pattern
Week 1:
- Tuesday: 8.00 AM – 5.00 PM (8 hours)
- Wednesday: 8.30 AM – 5.45 PM (8.25 hours)
- Thursday: 8.00 AM – 5.45 PM (8.75 hours)
- Friday: 8.00 AM – 4.30 PM (7.5 hours)
Week 2:
- Tuesday: 8.00 AM – 5.00 PM (8 hours)
- Wednesday: 8.30 AM – 5.45 PM (8.25 hours)
- Thursday: 8.00 AM – 5.45 PM (8.75 hours)
- Saturday: 8.00 AM – 5.15 PM (8.25 hours)
Flexibility to support other branches, including some evening work, may be required.
Key Responsibilities
- Shape a community-focused library environment
- Lead a dedicated team and ensure smooth daily operations
- Support and oversee library stock
- Organise and deliver community activities (e.g., children’s crafts, story sessions)
- Provide exceptional customer service across all ages
- Maintain high standards in safety, presentation, and service delivery
- Foster collaboration with volunteers, schools, and community groups
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Requirements
We’re seeking a passionate individual who:
- Delivers exceptional customer service to all guests
- Communicates effectively, building strong relationships with colleagues, visitors, and the wider community
- Shows confidence and enthusiasm when engaging with young people
- Is IT literate, comfortable with online platforms, social media, and digital tools
- Possesses strong organisational skills, including stock management, planning, and maintaining a welcoming environment
- Remains calm, professional, and solution-focused under pressure
- Demonstrates flexibility to support various branches, weekends, and overnight shifts if needed
Whilst experience in customer-service roles, experience with children, and an interest in books and computers is advantageous, we welcome all applicants—those at any stage of their career.
For the complete requirements, please review our [Job and Person Profile](link to JPP).
Why Join Us?
Our team is friendly, supportive, and driven by a shared passion for community impact. We work closely with volunteers, schools, and partner organisations to deliver enriching services. Our core values include:
- Collaboration
- Creativity
- Diversity and inclusion
Empowerment is central to our culture—we believe in unlocking potential, nurturing ideas, and ensuring everyone feels valued.
“Reimagine the possibilities.”
Equity, Inclusion, and Representation
Suffolk County Council aims to reflect the diversity of Suffolk’s communities. We actively encourage applications from underrepresented groups, as outlined in our Workforce Equality Report.
Contact Us: If you’d like a pre-application conversation, email Tracey Paris at tracey.paris@suffolk.gov.uk
How to Apply
-
Read the [Job and Person Profile (JPP)](link to Word document)
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Click ’Apply Now’ for the online application system
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Upload a supporting statement (max 400 words per question):
- Describe a situation where you supervised colleagues to meet daily priorities. What was your approach, and how did it conclude?
- Provide an example of working with partners, volunteers, or external agencies. How did you build relationships and prevent challenges?
- Share a time you used digital tools (e.g., Teams, Excel, Outlook) to improve efficiency or support customers. What impact did it have? (Template provided – use the one provided in your application form)
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- Upload your CV (without personal details on the first page).
Applications submitted without these documents will not be progressed.
Formats accepted: PDF or MS Word.
Additional Info
Please visit our How to Apply page for support with your submission.
AI Notice: Applications must reflect your own experience. AI usage that alters these details may lead to disqualification; read our AI guidance for clarity.
Accessibility: If you are disabled or require support for a successful application, you can request reasonable adjustments by contacting:
- Recruitment Team: recruitment@suffolk.gov.uk | +03456 014412
View examples via our Reasonable Adjustment Pages.
Closing Date: 11:30 PM, 12 July 2026
Interview Date: 21 July 2026
Our organisation is committed to safeguarding. DBS checks may apply.
About Suffolk County Council
As part of a modern, effective council, we provide diverse career opportunities that adapt to contemporary working needs. We take time to understand your preferences and offer flexible arrangements.
With a focus on positive impact, we encourage passionate individuals to contribute meaningfully to our mission.
Benefits:
- Up to 29 days annual leave (pro-rated), plus UK bank holidays and two paid volunteering days
- Competitive LGPS pension scheme (Local Government Pension Scheme)
- Discounts, health, and lifestyle benefits
- Annual cost-of-living pay increase plus performance-based progression
- Training and career development opportunities
- Active staff networks
- Right to request flexible working from Day 1
For more information on values, diversity, and benefits, visit Suffolk County Council Careers.
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