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Assistant Manager
Assistant Manager – JD Group
About JD Group
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer specialising in Sports Fashion, Outdoors, and Gyms. With colleagues operating across multiple global markets, JD Sports Fashion PLC was listed on the London Stock Exchange in 1996 and became a FTSE100 company in 2019. Our mission is simple: to be the world’s leading omnichannel retailer in the sports and outdoor industry.
“This is JD. Born in 1981. Built for Now.”
At JD, we do more than sell clothes and equipment—we set trends, push boundaries, and build communities. Whether you’re on the shop floor, driving innovation, or shaping the future of retail, your role matters. Our culture thrives on energy, collaboration, and authenticity. If you’re ready to bring your ideas and ambition to a team that empowers them, let’s make your mark together.
"Are you in?"
About the Role: Assistant Manager
Role Overview
As Assistant Manager at JD Sports, you’ll play a critical leadership role in driving store performance, supporting the Store Manager, and cultivating a high-performing team. This isn’t just about hitting targets—it’s about elevating customer experience, fostering talent, and upholding the premium JD standard. If you thrive in a fast-paced, ambitious retail environment, this could be your opportunity to lead with confidence and create real impact.
You’ll work closely with the Store Manager to:
- Motivate and develop team members
- Achieve sales goals and KPIs through operational excellence
- Deliver exceptional service that reflects our brand values
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Key Responsibilities
Leadership & Team Drive
- Support the Store Manager in daily operations to meet sales targets and KPIs
- Lead and mentor colleagues on the shop floor, allocating tasks and ensuring JD standards are met
- Provide real-time coaching, reinforcing expectations for customer service and teamwork
Operational Excellence
- Maintain the highest presentation and operational standards, including:
- Accurate pricing, tidy displays, and customer compliance
- Cash handling, till management, and delivery/Stock audits
- Repositions staffing, spontaneity management, and store opening/closing procedures
Cultural & Continuous Improvement
- Drive a people-first mentality aligned with JD’s strategy
- Partner with the Store Manager to identify growth opportunities
- Represent the JD brand with authenticity, embodying our values
Requirements
Experience & Skills
- Proven retail management or supervisory experience (e.g., Assistant Store Manager, Supervisor)
- Strong leadership skills, capable of guiding, motivating, and developing teams
- Confidence in interpreting sales data and KPIs to make data-driven decisions
- Excellent communication and customer service – ensuring staff and guests have a premium experience
Personal Traits Valued Yet Not Mentioned as Direct Requirements
- Professional, proactive leader with a problem-solving mindset
- Resilient and adaptable to changing priorities
- Customer-obsessed, focused on exceeding JD standards
What Cares About JD’s Culture?
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We’re not just about results—we’re about people and progress. Our core commitments are:
- Putting colleagues first – From the shop floor to the boardroom, your growth matters.
- Driving digital innovation – Behind the scenes, we’re shaping the future of retail.
- Customer-centric mindset – Our success depends on your ability to delight every guest.
- Operational brilliance – Here, systems power growth, and looking after (then looking ahead) is essential.
We believe an inclusive, collaborative culture is what empowers everyone to thrive.
Becoming Part of JD
Benefits Worth Celebrating
Want to do more than just clock in and check out? We invest in you with: ✔ Incremental holiday allowance – Because life shouldn’t pause for long. ✔ Staff discount on purchases across all JD retail stores and online. ✔ Exclusive bike discount scheme – Two wheels, zero compromise. ✔ Discounted gym membership – Because fitter teams perform better. ✔ Personal development – Bump your career with apprenticeships and accredited qualifications.
Commitment to Equity
We are an equal-opportunity employer dedicated to fostering a diverse, inclusive workspace where every voice is valued. No matter your background, identity, or experiences—this is your opportunity to chart our future together.
Join Us
If you love retail, sport, or fashion and thrive in a fast-paced, ambitious environment, we want your energy. Our teams are already pioneering what the industry should look like—** 쇄 innovators, athletes, and people.
Apply now. Tell us why JD should be your next chapter.
#✨ #JD
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