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JD Sports Fashion

Assistant Manager

Caerphilly
Posted 8 days ago
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Assistant Manager

Assistant Manager – JD Sports

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms, operating across numerous markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly-quoted company since 2019. Our mission is to become the leading global omnichannel retailer in the sports and outdoor industry—join us as we strive to achieve this through:

  • A people-led, innovative, and customer-focused culture
  • Operational excellence and continuing growth

About JD

At JD, we don’t just sell:

  • Sneakers and outdoor gear—we set trends, break boundaries, and build communities. Whether you’re on our shop floor, behind the scenes, or driving innovation—every role shapes the future of the industry.

We are: ✔ Fast-paced and fearless ✔ Celebrate authenticity and collaboration ✔ Unapologetically ambitious

If you’re eager to contribute your energy, ideas, and personality to our inclusive team—this could be your moment. Are you in?


Role Overview

As Assistant Manager at JD Sports, you’ll play a pivotal role in enhancing a global powerhouse of sports fashion. You’ll work closely with the Store Manager to:

  • Drive results, craft team success, and deliver a premium JD experience.
  • Support customer experience excellence and operational efficiency.

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This role demands confident leadership, strong commercial integration, and the ability to elevate store performance.


Key Responsibilities

Leadership & Team Development

  • Support the Store Manager in achieving sales targets, KPIs, and operational excellence.
  • Lead colleagues on the shop floor:
    • Allocate tasks in real time
    • Foster JD’s service standards
    • Drive motivation and improvement
  • Assist with coaching and development:
    • Provide constructive feedback
    • Reinforce Store Manager priorities

Operations & Performance

  • Ensure adherence to JD’s high standards in:
    • Presentation
    • Pricing accuracy
    • Store cleanliness
    • Safety protocols
  • Handle key operational tasks:
    • Cash handling & till management
    • Delivery processing & stock audits
    • Store opening/closing routines
    • Escalating issues appropriately

Requirements

Essential Skills & Experience

  • Proven retail management or supervisory experience (equivalent to Assistant Store Manager or Supervisor roles).
  • Strong leadership skills to motivate, develop, and manage teams effectively.
  • Confidence in KPI interpretation and adapting strategies to drive results.
  • Excellent communication & interpersonal skills for both staff and customers.
  • Track record of sales growth, commercial success, and KPI achievement.

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Desirable Attributes

  • Passion for retail, sports, fashion, or the JD brand.
  • Solution-focused mindset with a proactive, results-driven mentality.
  • Resilient & adaptable, with the ability to thrive under pressure.
  • Customer-centric focus to ensure premium JD service standards.

What We Offer You

A Values-Driven Culture

  • Equal opportunity workplace where diversity is celebrated, and every colleague feels valued and empowered.
  • Focus on strategic priorities:
    • Putting people first
    • Digital innovation
    • Unbeatable customer insights
    • Operational excellence

Compelling Benefits

  • Incremental holiday allowance.
  • Staff discount on qualifying purchases in JD stores.
  • Access to exclusive benefits:
    • Colleague bike discount scheme
    • Discounted gym membership
  • Robust career development:
    • Training & professional growth
    • Apprenticeship pathways
    • Accredited qualifications

About JD Group

Founded in 1981 from a single store in Northwest England, JD Group has evolved into a leading global omnichannel retailer for sports, fashion, and outdoor gear. With a loose of over our history enters we reflecting of innovation and growth, underpinned by pioneering international expansion


JD Sports: Trusted, dynamic, and forward-leaping. Join us.

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Skills

Leadership Skills
Commercial Awareness
Communication Skills
Interpersonal Skills
Sales Performance
Customer Service
Team Motivation
Operational Excellence

Location

Caerphilly, Wales, United Kingdom

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