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Assistant Manager
Assistant Manager – JD Sports Fashion
At JD, we don’t just sell sneakers and outdoor gear – we set trends, break boundaries, and build communities. We are shaped by passionate colleagues, fast-paced innovation and a relentless drive to succeed. This is JD. Part of an international FTSE100 company with over 40 years of growth.
Position Overview
As an Assistant Manager at JD Sports, you’ll play a vital role in supporting the Store Manager to drive results, develop talent, and elevate the customer experience, ensuring every store delivers our premium JD standard.
This role is ideal for someone who wants to lead with confidence, shape a high-performing team in a fast-paced retail environment and contribute to outstanding commercial and operational excellence.
Key Responsibilities
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Store Leadership & Operations
- Support the Store Manager in achieving sales targets, key KPIs, and operational excellence
- Lead and guide colleagues on the shop floor, assigning tasks, maintaining JD standards, and delivering exceptional customer service every shift
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Talent Development & Coaching
- Provide real-time feedback and professional development support to team members
- Align staff with store priorities and enhance collaboration and performance
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Commercial & Operational Excellence
- Monitor sales data, KPIs, and real-time performance to drive commercial decisions
- Ensure high standards in store presentation, inventory accuracy, pricing, and operational processes
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- Administrative & Logistical Support
- Assist with cash handling, till reconciliation, deliveries, stock audits, and opening/closing routines
- Quickly identify and escalate issues to maintain flawless operations
Required Skills & Experience
✔ Retail Management/Leadership Background
- Previous experience as an Assistant Store Manager, Supervisor, or in a similar management role
✔ Strong Leadership Approach
- Ability to inspire teams through coaching, empowerment, and alignment with JD standards
✔ Analytical & Commercial Acumen
- Conficient in interpreting sales data and KPIs to guide performance and decision-making
✔ Communication & Relationship Skills
- Proficient communication with both staff and customers to create a positive, inclusive environment
✔ Sales & Performance Track Record
- Demonstrable success in driving revenues, meeting targets, and exceeding customer expectations
Desirable Attributes
🔥 Passion for Sports & Retail – Eager to represent JD’s brand ethos and mission
🔥 Proactive & Resilient – Thrives under pressure, stays focused, and navigates challenges with a solutions-driven mindset
🔥 Customer-Obsessed – Focused on delivering a premium experience aligned with JD’s values
Why Join JD?
Our Mission & Culture
JD Sports is on a mission to outperform, innovate, and shape the future of sports and outdoor retail. We celebrate authenticity, teamwork, and collaboration.
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Your Growth & Success
🏆 Why JD makes a difference?
- Part of a FTSE100 company with a commitment to people-first, inclusive culture
- Support a leading global brand with opportunities to grow strategically across the industry
Benefits
- Countrywide Staff Discounts – Access to exclusive discounts across JD Sport and Brand retailers worldwide
- Bespoke Perks – Discounted gym memberships, JD Colleague Bike Discount Scheme, incremental holiday allowance
- Personal Development – Investments in learning and qualifications, including apprenticeship opportunities
- Passion-Driven Colleagues – Work with like-minded people who share JD’s commitment to exceeding expectations
About JD Group
For over 40 years, JD Group has been redefining the boundaries of sports fashion, outdoors, and gym retail.
From a single store in the Northwest of England in 1981, JD Sports has grown into a global leader, listed on the London Stock Exchange since 1996 and a member of the FTSE100 since 2019.
Our vision? 👉 "To become the world’s most trusted and dynamic retail leader in the sports and outdoor industry."
We welcome a diverse range of talent to unite under our shared goals and opportunities.
Be part of JD’s journey.
Are you ready to join JD? #JD
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